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Old 10-07-2007, 03:14 PM  
Ycaza
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Join Date: Feb 2005
Location: the 805
Posts: 4,290
Quote:
Originally Posted by Sebastian Sands View Post
What's your point? It is taken care of, the point is that it took ALL night to get it done. Turns out it was something ANY tech should have seen coming before it even happened, ESPECIALLY on a managed box.

I am not here to rip oc3 apart, like I said before. We have had a very good experience with you guys from the beginning, however in the last month there were nothing but problems.

Part of your server park went down a few days ago. Phone calls and emails didnt do shit. "Sorry Sir, just wait it out, we will call you back" I get Milan on ICQ, 3 minutes and my shit was back up. It just shows that at the moment oc3 does not have the right people at the right place.

I simply hope things get stable and you get some people who know what they are doing. Another thing that I noticed is, I used to get responses from your support and I would know who I am talking to. Milan, kobi or whoever. No one puts their name in their emails anymore. If shit gets fucked up I would liek to know who fucks it up.
Sorry about that downtime, we were doin an upgrade to get every major switch port to 10 gig, feel free to let me know about your troubles and I can see about getting you credit. Please note, trying me here is very slow, but you can icq me anytime and I would be happy to give you my cell.
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do people still icq?
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