Quote:
Originally Posted by Sebastian Sands
So you train your customers to ad their own domains because your techs also don't know how to do it? Thanks for letting me know, I have a feeling I am looking for a new hosting company soon if this keeps up. Now I know not to go to yours.
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No, I train our customers to do it so they don't have to wait around for a tech to do it. Since they have to pay more for managed services, it helps them save time and money.