yes what pissed me off was I was on the phone with the guy talking about a different problem like 5 minutes before the server went offline. then about 15 minutes later after it hadn't gone back up, i tried calling back only to get their answering service and then i got a call on my cellphone from them about 3 hours later
I was up all fucking night with this.
And again, OC3 up until a month or so ago, I had nothing but great things to say about their customer support. We don't want to have to move our shit but if this keeps happening how can we not?