Quote:
Originally Posted by baddog
Isn't that what he was offering to do? I know I have GFY clients but I don't necessarily know the cross reference between their real name and their screen name.
Caz was offering to help, but he needed a name to work with.
As far as janitors working tech support, I would rather they sweep around me, and keep their fingers off the hardware.
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Good point but Bob clearly has his sites listed in his sig I think the point was OC3 had great customer service before and it seems to gone down hill for whatever reason. No matter if your a big company or small you are paying for a service and Bob's hold time was pretty long so I can see why he is pretty pissed about the situation.