Sites with 100% exclusive content, how many of your members...

**Barefootsies** · 10-05-2007, 07:53 AM

Nah. I've not run into that on my exclusive. Maybe on the celebrity.

**SykkBoy** · 10-05-2007, 07:59 AM

Originally posted by Barefootsies

Nah. I've not run into that on my exclusive. Maybe on the celebrity.

You mean people forgetting to cancel? Are you saying that every one of your members that has recurred is doing so because they remember that their membership is recurring and not forgetting to cancel? Just trying to clarify.

**Methodcash Rick** · 10-05-2007, 08:13 AM

With our exclusive sites, we can look at just about every guy who's been with us over 6 months, and it's amazing to look at the security logs and see these guys log in almost daily to see what we've updated.

**SykkBoy** · 10-05-2007, 08:21 AM

Originally posted by Methodcash Rick

With our exclusive sites, we can look at just about every guy who's been with us over 6 months, and it's amazing to look at the security logs and see these guys log in almost daily to see what we've updated.

Hmmm, interesting...
What about the shorter term 2-3 month guys?

I'm just trying to get a broader picture

**Methodcash Rick** · 10-05-2007, 08:23 AM

Lemme check.

**HomerSimpson** · 10-05-2007, 08:24 AM

In my experience I don't get much rebills on celebrity. PPS is much better model for me in that case...

**Barefootsies** · 10-05-2007, 09:42 AM

Originally posted by SykkBoy2

You mean people forgetting to cancel? Are you saying that every one of your members that has recurred is doing so because they remember that their membership is recurring and not forgetting to cancel? Just trying to clarify.

No.

What I am saying is that on occasion I get members who cancel, and claim that they forgot they had the membership, and want a refund.

This is something I rarely see in the first place, but when I do, or they do chargebacks, it's normally on a celeb site. Not the exclusive we produce.

**V_RocKs** · 10-05-2007, 09:53 AM

I think a good portion of members forget to cancel twice... Then make it a point to cancel immediately.

**SykkBoy** · 10-05-2007, 10:02 AM

Originally posted by Barefootsies

No.

What I am saying is that on occasion I get members who cancel, and claim that they forgot they had the membership, and want a refund.

This is something I rarely see in the first place, but when I do, or they do chargebacks, it's normally on a celeb site. Not the exclusive we produce.

Thanks for the clarification

**Barefootsies** · 10-05-2007, 10:11 AM

Originally posted by V_RocKs

I think a good portion of members forget to cancel twice... Then make it a point to cancel immediately.

Yeah, I have some of those also.

They tend to get double billed on occasion because they sign up, cancel, then sign up again (for recurring). I normally catch it because I review all membership e-mails. I then get them credit immediate so I do not have 20 chargebacks or refunds later.

Still.. very annoying.

**SykkBoy** · 10-05-2007, 10:45 AM

Originally posted by Barefootsies

Yeah, I have some of those also.

They tend to get double billed on occasion because they sign up, cancel, then sign up again (for recurring). I normally catch it because I review all membership e-mails. I then get them credit immediate so I do not have 20 chargebacks or refunds later.

Still.. very annoying.

Yeah, it's always about risk management. Whether you have 2 pre-checked cross sells, 100% exclusive content, DVD ripped content, whatever...it's always about good old risk management....

Sites with 100% exclusive content, how many of your members...

Sites with 100% exclusive content, how many of your members...

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