What would you do if a certain credit card processor you used to use not only lets anyone charge back without fighting it, they charged you double? IE if someone charged back $500 they deducted $1000 from you?
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Sig heil
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Is this in their policy?!Originally posted by Choker
Facilitation - BizDev - Traffic - Consulting - Marketing
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Originally posted by JOKEREMPIREIs this in their policy?!
NO it is notICQ me lets make a deal 116894466
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Sounds exactly like PaypalOriginally posted by Choker
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I have a sigComment
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Better yet, what if they refunded the $500 purchase months ago then recently decide to charge you back another $500?ICQ me lets make a deal 116894466
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How about a name so nobody else gets burned like this? or atleast we can keep a watch on them?
Sorry to hear about this bro.
Check Your Internet Speed;
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Better yet, what if in their TOS they have a little disclaimer stating that if I call them out for bullshit they can deduct my money to pay for their attorney fees?Originally posted by SpeakEasyHow about a name so nobody else gets burned like this? or atleast we can keep a watch on them?
Sorry to hear about this bro.ICQ me lets make a deal 116894466
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Does the company have a V and a D in their name?Comment
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It gets even better, what if this theoretical cc company refunded the buyers $500 when he called them to complain months ago, the theoretical cc company never contacted me as they say they will in their TOS, hell they did not even INFORM me that there was a refund, then on top of that they allow the exact same person, same cc everything, to continue making purchases to me.ICQ me lets make a deal 116894466
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Sounds like MyVirtualCard
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1) Change processorsOriginally posted by Choker
2) Take further action if you feel the need
Seriously, sounds like a pretty fucked up situation, and this isn't the first issue you've had with them. Time to look for alternatives IMHO.Comment
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This sucks ass...
In the end of this the only ones that win are the lawyers anyway... just like in a bad divorce
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By taking other actions I assume you mean legal? What if burried deep in their TOS is a little clause that states that in the case of legal action, they can use YOUR money they are holding to hire a attorney against you?Originally posted by rowan2) Take further action if you feel the needICQ me lets make a deal 116894466
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Originally posted by Choker
Well, stop processing with them, get your money, then go the legal route.
What is their explanation regards those tactics and issues anyway?
I mean, if this is not in their TOS / policy, what gives them the right to do it?Facilitation - BizDev - Traffic - Consulting - Marketing
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The contract is an "adhesive" contract, I suspect the processor is not mainstream no real lawyer would put those terms into a TOs. They use TOS terms like that because people are afraid to challenge them. I doubt any court would enforce those terms but since you still need to pay the fight fees the best option is to find a new processor.Comment
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stop using that processor and get a direct merc lolIf at first you do succeed - try to hide your astonishment.
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They almost always take the side of the buyer. The seller is just a number to them. You need them more than they need you. That's just the way it is.Comment
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Sounds like a rather fucked up processor. I agree with the suggestion about getting all your revenues owed first - then contacting an attorney and let them decide what merits a potential case has.
Was all this contained in the original TOS you signed to, or was this a revision after-the-fact? Either way, it all sounds extremely unprofessional and I highly doubt would stand up in front of a judge.Comment
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That's Bull shitComment
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I have not taken cc as payment options for some time, but maybe this cc processor also has buried in their TOS a clause that they can hold all my funds for a additional 6 months if I stop using them?Originally posted by JOKEREMPIRE
So maybe this cc processor is holding my money thinking it will make me shut up?ICQ me lets make a deal 116894466
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Do you mean they'll hold your reserves, or that they'll refuse to pay out your last period if you notify them that you're leaving?Originally posted by Choker
In the first instance perhaps risking that 10% might be worth the satisfaction of legal action
In the second, just stop sending them transactions. Hope they don't notice too soon.
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Ouch...Originally posted by Choker
And meanwhile everyone who complains / feels like gets his money back from your held funds ...
Fucked up situation to be in, I wish you the best in getting your $$ and as much as possible of it of course...
Meanwhile you should talk to a lawyer anyway about them charging you double when someone does a CB.
If this is one thing that is NOT in their TOS at least get that covered and go against it, after you have back what is left from what they hold right now.
I guess this was a learning experience after all, and hopefully a heads up to some people still using them or about to use them.
SteveFacilitation - BizDev - Traffic - Consulting - Marketing
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They will hold all monies for 6 additional months from the time you stop processing, this includes reserves already being held for 6 months, so in essence this means you will not get some of your money for over a year.Originally posted by rowanDo you mean they'll hold your reserves, or that they'll refuse to pay out your last period if you notify them that you're leaving?
In the first instance perhaps risking that 10% might be worth the satisfaction of legal action
In the second, just stop sending them transactions. Hope they don't notice too soon.
Pretty fucked up eh?ICQ me lets make a deal 116894466
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what is the name of the processor ?contact jambojack at gmailComment
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This is all theoretical, I am not saying this happened to me.Originally posted by mx8829ICQ me lets make a deal 116894466
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That's a very interesting story. I happen to be looking for a processor right now, and I'll be sure to read the TOS very carefully. Not that I wouldn't have anyway.Sleep well, and dream of large women.
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The double fees and chargebacks after a refund are fucked up yes. However, the holding of funds isn't too out there as for as high risk transactions go.Originally posted by ChokerComment
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Originally posted by Choker
theoretically its mvc right ?
hatisblack at yahoo.comComment
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Subtle as a sledgehammer.Originally posted by SmokeyTheBeartheoretically its mvc right ?
Sleep well, and dream of large women.
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Time to sue maybe
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Have you spoken to the purchaser to recover some monies, it still doesnt help your processor woes though
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same thing happened to me with paypal, this really sucks if you find a way to get the $$ back tell meno time for bsComment
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