Weird ISP/Server Problem (Take 3)...

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  • SlamDesigns
    Confirmed User
    • Jul 2005
    • 2339

    #1

    Weird ISP/Server Problem (Take 3)...

    Hey guys. Got a major problem, no one can tell me wtf is going on, hoping someone here can help me, or at least tell me what's wrong.

    I have two blog sites, www.myteenieblog.com and www.teeniesexkittens.com, which are both hosted through the same hosting company. For the last 30 hours I have not been able to access either site, or check my e-mail through Outlook, it says that the domains do not exsist. Now, here's where it gets really weird. As far as I know, anyone that is on the same ISP as me cannot access the sites...but people on other ISP's can. Check it for yourselves and let me know if it works for you. My business partner and I are on the same ISP (Adelphia) and we can't access the site, but our friend who lives 10 miles away can access the site from RoadRunner.

    Now, I've called the ISP...they say there is nothing wrong on their end. So I called the server...and they said nothing was wrong on their end either. Something has to be wrong somewhere...so does anyone know what could be causing this? Thanks in advance for any help.
  • Big Ray
    Confirmed User
    • Dec 2003
    • 464

    #2
    Do a traceroute from your desktop to your server. Post the results here.

    Five of the Top 10 Largest Programs Host with Jupiter. Find out why at http://www.jupiterhosting.com

    Comment

    • bringer
      i have man boobies
      • Jul 2003
      • 13082

      #3
      start/run
      cmd.exe
      ipconfig /flushdns

      tracert "domain"



      it works here
      333-765-551

      Comment

      • Big Ray
        Confirmed User
        • Dec 2003
        • 464

        #4
        works here at the hotel in vegas.

        Five of the Top 10 Largest Programs Host with Jupiter. Find out why at http://www.jupiterhosting.com

        Comment

        • Brother Bareback
          Confirmed User
          • Jan 2006
          • 279

          #5
          working fine for me

          sounds like a dns issue somewhere between your host and you....i would say give it time, but it appears that you already done that

          have you tried to do a tracert to see where the problem might be coming in?

          Comment

          • Brother Bareback
            Confirmed User
            • Jan 2006
            • 279

            #6
            also, do a tracert from the specific server IP and see what that says

            Comment

            • SlamDesigns
              Confirmed User
              • Jul 2005
              • 2339

              #7
              C:\>ipconfig /flushdns

              Windows IP Configuration

              Successfully flushed the DNS Resolver Cache.

              C:\>tracert www.myteenieblog.com
              Unable to resolve target system name www.myteenieblog.com.

              C:\>

              Comment

              • SlamDesigns
                Confirmed User
                • Jul 2005
                • 2339

                #8
                Bump. Any clue on what's causing this guys?

                Comment

                • Brother Bareback
                  Confirmed User
                  • Jan 2006
                  • 279

                  #9
                  Originally posted by SlamDesigns
                  Bump. Any clue on what's causing this guys?
                  dude, a few people have already tried to help

                  do what people are saying in this thread, and post the results

                  Comment

                  • bringer
                    i have man boobies
                    • Jul 2003
                    • 13082

                    #10
                    try
                    start/run
                    cmd.exe
                    nslookup
                    www.myteenieblog.com
                    333-765-551

                    Comment

                    • SlamDesigns
                      Confirmed User
                      • Jul 2005
                      • 2339

                      #11
                      Originally posted by Brother Bareback
                      dude, a few people have already tried to help

                      do what people are saying in this thread, and post the results
                      I did. Look two posts above your post. There's the results from the traceroute.

                      Comment

                      • Brother Bareback
                        Confirmed User
                        • Jan 2006
                        • 279

                        #12
                        Originally posted by SlamDesigns
                        I did. Look two posts above your post. There's the results from the traceroute.
                        did you try a tracert on the ip?

                        Comment

                        • SlamDesigns
                          Confirmed User
                          • Jul 2005
                          • 2339

                          #13
                          Originally posted by bringer
                          try
                          start/run
                          cmd.exe
                          nslookup
                          www.myteenieblog.com
                          *** XXXXX.XXXXXX.adelphia.net can't find www.myteenieblog.com: Server failed

                          Comment

                          • SlamDesigns
                            Confirmed User
                            • Jul 2005
                            • 2339

                            #14
                            Originally posted by Brother Bareback
                            did you try a tracert on the ip?
                            No clue on how to do that.

                            Comment

                            • stev0
                              Confirmed User
                              • Aug 2003
                              • 6801

                              #15
                              is your server on verio bandwidth?

                              Comment

                              • bringer
                                i have man boobies
                                • Jul 2003
                                • 13082

                                #16
                                Originally posted by SlamDesigns
                                *** XXXXX.XXXXXX.adelphia.net can't find www.myteenieblog.com: Server failed
                                try a new nameserver
                                if your on a cable modem and your info is dynamic try
                                ipconfig /release
                                ipconfig /renew
                                Last edited by bringer; 01-07-2006, 06:51 PM.
                                333-765-551

                                Comment

                                • SlamDesigns
                                  Confirmed User
                                  • Jul 2005
                                  • 2339

                                  #17
                                  Originally posted by bringer
                                  try a new nameserver
                                  if your on a cable modem and your info is dynamic try
                                  ipconfig /release
                                  ipconfig /renew
                                  Ok, did that. Still the same results.

                                  Comment

                                  • SlamDesigns
                                    Confirmed User
                                    • Jul 2005
                                    • 2339

                                    #18
                                    Originally posted by stev0
                                    is your server on verio bandwidth?
                                    I don't know what you mean.

                                    Comment

                                    • stickyfingerz
                                      Doin fine
                                      • Oct 2005
                                      • 24984

                                      #19
                                      Originally posted by SlamDesigns
                                      No clue on how to do that.
                                      Your hosted at the planet trace the ip 70.84.133.222 Thats the ip that domain is hosted on.

                                      Comment

                                      • stickyfingerz
                                        Doin fine
                                        • Oct 2005
                                        • 24984

                                        #20
                                        Try this.

                                        FOR WINDOWS XP, 2000, and 2003 ONLY


                                        For other options and for information for those that don't know how to change dns servers.. Here's some info on how..(excerpts from dslreports)
                                        Q: How do I change what DNS server my computer uses? (#8164)

                                        A: Note: Instructions below are for Windows 2000, XP and 2003 users only. For a complete set of instructions for multiple operating systems, including screenshots, please visit the ORSC website. Additionally, if you are behind a router, you may have to change DNS settings using the router configuration utility. Please consult your user manual.

                                        To change DNS servers:

                                        o Right click on the My Network Places icon on the desktop and select Properties. (If the icon is not available, go to Start menu | My Computer | My Network Places | View Network Connections.)

                                        o Locate the network connection that is associated with your Internet connection. This may be labeled something like "Local Area Connection." If you have more than one connection to choose from, be sure you determine the right one before proceeding.

                                        o Right click on the appropriate connection and select Properties.

                                        o In the list that appears under the General tab, double click on Internet Protocol (TCP/IP).

                                        o In the window that appears, you want to select the option to Use the following DNS server addresses...

                                        At this point you will want to enter at least one of your personal preferred DNS servers. There are a number of public servers suggested by members of the Comcast forum; simply do a search for 'DNS' and you should get adequate results. You can also check out this list compiled by jdmatl See Profile.

                                        o Press Ok out of all windows until you are back to the Network Connections window. You can now open your web browser and browse to a website to see if it connects faster.

                                        and here's some servers
                                        Verizon (Level3) Nameservers
                                        4.2.2.1
                                        4.2.2.2
                                        4.2.2.3
                                        4.2.2.4
                                        4.2.2.5
                                        4.2.2.6

                                        SpeakEasy Nameservers
                                        66.93.87.2
                                        216.231.41.2
                                        216.254.95.2
                                        64.81.45.2
                                        64.81.111.2
                                        64.81.127.2
                                        64.81.79.2
                                        64.81.159.2
                                        66.92.64.2
                                        66.92.224.2
                                        66.92.159.2
                                        64.81.79.2
                                        64.81.159.2
                                        64.81.127.2
                                        64.81.45.2
                                        216.27.175.2
                                        66.92.159.2
                                        66.93.87.2

                                        ORSC Public Access DNS Nameservers
                                        199.166.24.253
                                        199.166.27.253
                                        199.166.28.10
                                        199.166.29.3
                                        199.166.31.3
                                        195.117.6.25
                                        204.57.55.100

                                        Sprintlink General DNS
                                        204.117.214.10
                                        199.2.252.10
                                        204.97.212.10

                                        Cisco
                                        128.107.241.185
                                        192.135.250.69



                                        TNTaangela Re: Here's a List of DNS Servers & How-To Instructions Apr 12, 2005 11:04 PM

                                        Posts: 2,822 From: Nashville, TN
                                        Registered: 10/1/03
                                        Reply Report Abuse

                                        For Mac OS X 10.3

                                        1. Open Network in the Preferences
                                        2. Select your Comcast Cable Modem connection and click the Configure... button
                                        3. In the DNS Servers field (usually blank), put in...
                                        4.2.2.1
                                        4.2.2.2
                                        4.2.2.3
                                        4.2.2.4
                                        4.2.2.5
                                        4.2.2.6
                                        66.93.87.2
                                        216.231.41.2
                                        216.254.95.2
                                        64.81.45.2
                                        64.81.111.2
                                        64.81.127.2
                                        64.81.79.2
                                        64.81.159.2
                                        66.92.64.2
                                        66.92.224.2
                                        66.92.159.2
                                        64.81.79.2
                                        64.81.159.2
                                        64.81.127.2
                                        64.81.45.2
                                        216.27.175.2
                                        66.92.159.2
                                        66.93.87.2
                                        28.107.241.185
                                        192.135.250.69
                                        199.166.24.253
                                        199.166.27.253
                                        199.166.28.10
                                        199.166.29.3
                                        199.166.31.3
                                        195.117.6.25
                                        204.57.55.100

                                        Comment

                                        • toddler
                                          Confirmed User
                                          • Jun 2002
                                          • 1911

                                          #21
                                          Do you have a local hosts file? Can you traceroute to the IP? Here, try this: go into your tcp settings and use 4.2.2.2 as your DNS server and see if you can resolve the name.

                                          the problem is you/your ISP, not anyone else
                                          http://www.flickr.com/photos/zoddler/

                                          Comment

                                          • stickyfingerz
                                            Doin fine
                                            • Oct 2005
                                            • 24984

                                            #22
                                            Originally posted by toddler
                                            Do you have a local hosts file? Can you traceroute to the IP? Here, try this: go into your tcp settings and use 4.2.2.2 as your DNS server and see if you can resolve the name.

                                            the problem is you/your ISP, not anyone else
                                            If he does what I posted above it bypasses his isp's dns servers.

                                            Comment

                                            • SlamDesigns
                                              Confirmed User
                                              • Jul 2005
                                              • 2339

                                              #23
                                              Originally posted by toddler
                                              the problem is you/your ISP, not anyone else
                                              Yeah, I kind of assumed that, but I have been on the phone with Adelphia tech support all night, and they swear that nothing is wrong on their end. They tried to bring the domains up there too, and couldn't, but they say it's not their fault.

                                              And my question is...why is it only not letting these two domains through? I can go to any of the other sites I run, that are hosted on a different server, but I can't get to these two that are hosted on this server.

                                              Comment

                                              • SlamDesigns
                                                Confirmed User
                                                • Jul 2005
                                                • 2339

                                                #24
                                                Originally posted by stickyfingerzdotnet
                                                If he does what I posted above it bypasses his isp's dns servers.
                                                And is it ok to do that? Will it get me in trouble with my ISP or anything?

                                                Comment

                                                • Brother Bareback
                                                  Confirmed User
                                                  • Jan 2006
                                                  • 279

                                                  #25
                                                  Originally posted by SlamDesigns
                                                  And is it ok to do that? Will it get me in trouble with my ISP or anything?
                                                  yes, it is fine

                                                  I have comcast and have been using 4.2.2.1 and 4.2.2.2 for years

                                                  there is nothing illegal or wrong about choosing to use another nameserver than the ones your isp has set up

                                                  Comment

                                                  • stickyfingerz
                                                    Doin fine
                                                    • Oct 2005
                                                    • 24984

                                                    #26
                                                    Originally posted by Brother Bareback
                                                    yes, it is fine

                                                    I have comcast and have been using 4.2.2.1 and 4.2.2.2 for years

                                                    there is nothing illegal or wrong about choosing to use another nameserver than the ones your isp has set up
                                                    Ya Comcast had issues with this same thing about 7 months ago.

                                                    Comment

                                                    • Brother Bareback
                                                      Confirmed User
                                                      • Jan 2006
                                                      • 279

                                                      #27
                                                      Originally posted by stickyfingerzdotnet
                                                      Ya Comcast had issues with this same thing about 7 months ago.

                                                      had issues with their dns servers, or people using other dns servers? cause I have been using other ones for years....ever since theirs kept fucking up constantly

                                                      Comment

                                                      • stickyfingerz
                                                        Doin fine
                                                        • Oct 2005
                                                        • 24984

                                                        #28
                                                        Originally posted by Brother Bareback
                                                        had issues with their dns servers, or people using other dns servers? cause I have been using other ones for years....ever since theirs kept fucking up constantly
                                                        With their dns servers. Hence having to bypass them to get a solid connection. I think its been fine since then though.

                                                        Comment

                                                        • Ron Bennett
                                                          Confirmed User
                                                          • Oct 2003
                                                          • 1653

                                                          #29
                                                          Have you tried accessing the IP the website is hosted on direct? 70.84.133.222 - if you get a Ciberstream welcome screen, then the problem is likely DNS ... try using different DNSes as others have suggested - another option is to manually add an entry to your host.txt file in Windows - do a google for instructions.

                                                          However, if you get nothing when trying to access via IP address, then the problem is likely routing ... a more difficult problem to work around.

                                                          Let us know ... what would also be helpful is to a traceroute using the IP address - if it's a routing problem, there's likely to be a clue in the traceroute data.

                                                          Ron
                                                          Domagon - Website Management and Domain Name Sales

                                                          Comment

                                                          • iwantchixx
                                                            Too lazy to set a custom title
                                                            • Oct 2002
                                                            • 12860

                                                            #30
                                                            I'm able to access it no problem. Your isp must have blocked ip ranges for some reason.

                                                            Comment

                                                            • stickyfingerz
                                                              Doin fine
                                                              • Oct 2005
                                                              • 24984

                                                              #31
                                                              Originally posted by iwantchixx
                                                              I'm able to access it no problem. Your isp must have blocked ip ranges for some reason.
                                                              No its almost surely a dns problem as has been mentioned. It happens.

                                                              Comment

                                                              • SlamDesigns
                                                                Confirmed User
                                                                • Jul 2005
                                                                • 2339

                                                                #32
                                                                Originally posted by Ron Bennett
                                                                Have you tried accessing the IP the website is hosted on direct? 70.84.133.222 - if you get a Ciberstream welcome screen, then the problem is likely DNS ... try using different DNSes as others have suggested - another option is to manually add an entry to your host.txt file in Windows - do a google for instructions.

                                                                However, if you get nothing when trying to access via IP address, then the problem is likely routing ... a more difficult problem to work around.

                                                                Let us know ... what would also be helpful is to a traceroute using the IP address - if it's a routing problem, there's likely to be a clue in the traceroute data.

                                                                Ron
                                                                Yeah, I can get to it by using the IP, so it evidently is a DNS problem. But why would the Adelphia tech support tell me that it isn't a problem on their end? And why would it single out just my two domains? I mean, I can go to every other site on the net...except my own. If Adelphia doesn't fix this...and no one on Adelphia can view my site...aren't I going to lose a pretty good chunk on surfers?

                                                                Comment

                                                                • SlamDesigns
                                                                  Confirmed User
                                                                  • Jul 2005
                                                                  • 2339

                                                                  #33
                                                                  Originally posted by stickyfingerzdotnet
                                                                  No its almost surely a dns problem as has been mentioned. It happens.
                                                                  I totally agree, now how can I convince Adelphia of that? What do I need to tell them to make them understand that I know the problem is with them, and that they need to fix it...now?

                                                                  I hate to keep repeating myself on this shit, but I've been running sites for nearly a decade, and I never had any problems like this.

                                                                  Comment

                                                                  • bringer
                                                                    i have man boobies
                                                                    • Jul 2003
                                                                    • 13082

                                                                    #34
                                                                    Originally posted by SlamDesigns
                                                                    I totally agree, now how can I convince Adelphia of that? What do I need to tell them to make them understand that I know the problem is with them, and that they need to fix it...now?

                                                                    I hate to keep repeating myself on this shit, but I've been running sites for nearly a decade, and I never had any problems like this.
                                                                    load nslookup. it'll give you your default ns name
                                                                    call adelphia and ask them to check nsblahblah.aldephia.net or give them the ip of the ns and the domains in question that dont resolve
                                                                    333-765-551

                                                                    Comment

                                                                    • SlamDesigns
                                                                      Confirmed User
                                                                      • Jul 2005
                                                                      • 2339

                                                                      #35
                                                                      Originally posted by bringer
                                                                      load nslookup. it'll give you your default ns name
                                                                      call adelphia and ask them to check nsblahblah.aldephia.net or give them the ip of the ns and the domains in question that dont resolve

                                                                      Done that. They said that it was not their problem, and that I need to contact my host. I told them that it wasn't the host, because it was loading for people on other ISP's. They told me I was mistaken. lol. Ooook, I'm the idiot in all of this.

                                                                      Comment

                                                                      • stickyfingerz
                                                                        Doin fine
                                                                        • Oct 2005
                                                                        • 24984

                                                                        #36
                                                                        Originally posted by SlamDesigns
                                                                        I totally agree, now how can I convince Adelphia of that? What do I need to tell them to make them understand that I know the problem is with them, and that they need to fix it...now?

                                                                        I hate to keep repeating myself on this shit, but I've been running sites for nearly a decade, and I never had any problems like this.
                                                                        Just follow the tut I put up and change your dns server ip. You dont need to get their permission to do it.

                                                                        Comment

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