always nice charging back before you talk to somebody to see if the problem can be resolved
I did speak to them, i spoke to Zach, he said there was nothing he could do to help us hence, chargeback, their error not ours.
If they were able to change the shipping address from our office to Vegas there wouldnt have been any chargebacks issued, they were unwilling or unable to do that though.
So you placed an order, with shipping set for your office, and they were unable to change that to Vegas? How does being unable to accomodate a change after the fact warrant a chargeback?
Maybe you just don't like to pay designers at all?
Lee, you ordered on 2005-12-28 20:30:13. It was ordered after my 6pm cutoff time so in all actuality, it would be considered a Thursday the 29th order.
My office was closed on Friday because of New Years and Closed yesterday because of the same. The packages are shipping today which would mean that I turned them around in 2 business days (even counting the days we were closed) as advertised.
YOU put in the wrong shipping information. We didn't fuck up one bit. You should have just had them shipped directly to your hotel like everyone else did.
I will fight the chargebacks and I will win. I hope you don't consider it good business to chargeback shit when it was you that fucked up. I feel like buying a shitload of gay content from you on my Amex....good luck fighting that chargeback.
Damn dude, you could have totally avoided this entire thing if you would have just thought about it for a minute.
Lee, you ordered on 2005-12-28 20:30:13. It was ordered after my 6pm cutoff time so in all actuality, it would be considered a Thursday the 29th order.
My office was closed on Friday because of New Years and Closed yesterday because of the same. The packages are shipping today which would mean that I turned them around in 2 business days (even counting the days we were closed) as advertised.
YOU put in the wrong shipping information. We didn't fuck up one bit. You should have just had them shipped directly to your hotel like everyone else did.
I will fight the chargebacks and I will win. I hope you don't consider it good business to chargeback shit when it was you that fucked up. I feel like buying a shitload of gay content from you on my Amex....good luck fighting that chargeback.
Damn dude, you could have totally avoided this entire thing if you would have just thought about it for a minute.
Awesome. Once agian Lee shows what a bottom feeder he is. What's even better is that credit card companies keep an eye on how many times you charge back - especially if it's disputed so he's screwed himself over in the process.
Awesome. Once agian Lee shows what a bottom feeder he is. What's even better is that credit card companies keep an eye on how many times you charge back - especially if it's disputed so he's screwed himself over in the process.
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