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i can tell you that they have the best support you can ever had.. my laptop had a problem with the monitor, i was already about to buy a new one (really didnt want to right now) and i thought lets give a go at support... explained the problem and the girl (strangely a female tech who KNEW her shit) understood the problem and said that it could be the internal LCD cable that got unplugged for some reason. so she took a notebook identical to mine (we were on the phone) and helped me opening it so we checked its internal components.. after a while, i found out that the LCD's cable was unplugged as she suspected, reconnected it and i have a laptop again!
now this is what i call top notch support.
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