BankOne/Chase declining all ePassporte transactions!

100 no loads

You sound like a clueless (or simply a lying) Troll

Don't see the director of Paypal giving out his email with: Problems? Mail me.. Your answer is the only clueless one..

wells fargo blocked too by default.. i had to call and get permission.. They sited alot of fraud as the reason.

hmmm, interesting statement! :D

Yes. I would like to start with your card. Please email me at [email protected] with the first 12 digits of your card that was declined and your telephone number. I will have the logs pulled for your attempts and work through that with the bank in the morning. Anyone else that has been declined for the same reasons as Easton, please do the same.

We want every bank in the world to accept our load transactions, all the time. I would guess that 99.5% of the cards out there will go through. When anyone finds these banks declining us, please email me. It will help ePassporte and you as a cardholder. And for the record, we have extremely low fraud on our card, our Risk Team is great. But some banks have had issues with their data, cardholders or us for a variety of reasons. However, after millions and millions of loads, we are solid, well thought of as a Visa product and safe. So when a bank declines us, we need to know specifics to fix that bank's problems.

The part that confuses me here is that most of these large banks use one processing center with one set of rules. Usually a decline is card specific, or BIN (the first 6 digits of your card is the BIN) specific only when the cardholder has had problems (with the bank or the bank with their cardholder) or if the bank's data on that BIN has been the subject of inquiry by their Risk department.

I am sorry if my post "Bullshit" was too harsh. However, I was reacting to the post, which stated as fact that 2 of the largest banks in the USA were blocking ePassporte. I stand behind the post as an answer, yet I regret the use of the term.

Hopefully when posting here we could all be more clear in stating things. After all, we are all in an Industry that has to stick together. It has always been like that, but now, more than ever, we have to be a "community" and these forums are really designed to help each other, not trash each other. I for one will keep that in mind during my posts.

Easton, if it is OK with you I will post the results of our investigation on this issue related to your card. LMK in the email please.

C

Most banks are blocking online gaming
Im pretty sure its illegal for US citizens to game online?

that was a much better response..

Just to clarify i think why people got heated was because the part you quoted "bullshit" was not bullshit.. the thread title was bullshit, but that didnt get included in your quote/post. His post was just to see if others were having the same problem ( hence the quesion mark ). The thread title was the part that was incorrect..

excellent

i have emailed you the requested info already (before you even made this post in fact) and have no problem with you posting the results on here

Well I hope everything turns out good :-)

bump for curious

This isnt good at all.

Great post. Way to read the thread, genius.

no ones acting jealous of him, they're flat out telling him his service sucks! And rightfully so, Maybe if you took your nose out of his ass you would see everyday there are different people complaining about epassporte and their fuckups.

Chris- Thanks for the real reply man! That's all I really wanted to hear

After spending more time on the phone with Bank of America, I now believe that the problem was actually solely their fault, and had nothing to do with them blocking Epassporte. This morning I successfully added funds to my account using my BofA card

Easton, hope you have the same kind of luck with Chase.

-P

Glad to see things are being worked out.
WG