I know a lot of the problems have to do with people having to go through the verification process. If they just had some sort of warning that said
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If you change this or perform this action you will be locked out of your account and not have the ability to withdraw or receive money until we drag you through the hot coals which is our verification process.
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They should have just been verifying accounts from the start. Ever since I verified with them I've had 0 problems, its going on 6 months.