Quote:
Originally Posted by maddox
I have a big nightmare story with them, my account with more than 200 domains was frozen, I got an email saying: your account is terminated for fraud. I will not even mention that there was no fraud on this account, I tried emailing them and calling but nobody answered and I lost all domains (quite valuable ones)
btw: I moved all domains from regfly to them, a few months before regfly crashed  |
Normally they just say your account has been frozen for suspected fraud, then you have to have them call you at the phone number you have listed on your whois in order to reinstate your account. I think they do this will all people sooner or later. There might even be some sort of red flag that automatically triggers this. With me, the first time I used them I had purchased about 5 adult domain names all at once, which is what I think did it.
I had problems with it because I was never home to answer the call, but eventually I got it sorted out by emailing them some documents. I guess you might run into troubles if you never gave them a real phone number or something like that.
I am gradually switching all my domains over to namecheap. Other than the initial fraud verification thing they made me go through, they have been perfect.