Today has been a fucked up day. (RANT)

Lets hit up a jack shack tonight and share a booth.
Aircondioned baby..

I love you!


















Want some pancakes in bed?

well - better everything on one day than having trouble every day of the week? 10 or 12 beer can also help - but stay away from that "light" stuff ;))

That would be nice.



Check this out.....

Dear Vonage Customer Service

What ever happened to customer service? I've tried to get decent service from your phone support for over a month now. FINALLY today I spoke with Trisha who actually helped out. Then she transferred me to a supervisor who suggested I contact another department to discuss how upset I am with the LACK of customer service and request some sort of credit.

While on hold for that department, I decided to add an additional line through the Internet and was told that an email was sent to confirm everything. Nobody ever picked up the call after it was transferred and I ended up waiting for God knows how long before hanging up, in disgust, yet again.

Now I'm sitting here waiting for the email that your system told me was sent, a couple of hours ago, to confirm my new line. No email, nothing in the system....No new line set up.

So....I called back. Got a CS agent on the phone who barely spoke English and was in a very noisy call center which made it impossible for us to understand each other. I hung up and called back. This time the CS agent explained that my new line was not set up because my account is past due.

YOU JUST BILLED ME $1.06 FOR THE NEW LINE...Then put my account on hold because my card declined? What kind of business does that? Who stops any kind of service the day the service is upgraded and an invoice is issued? And why was I invoiced today instead of on my usual billing date? Why was I told an email was sent when it wasn't? Why not tell me that my new line can not be created until I take care of the $1.06 NEW balance? NOTHING mentioned about that so I have to sit on hold and wait longer to ask what's going on.

This is an Internet based service and your website does not adequately handle these things. And why is my dashboard ALWAYS down with a message telling me it will be back shortly? I haven't seen a working dashboard for at least 3 months.

My card was declined because it was reported lost last week and I am waiting for a replacement so I can update my billing info BEFORE my next payment should be due.

I asked the CS agent to please transfer me to the escalation team. Again I was put on hold for a very long time. I then called back to cancel my service BECAUSE OF BAD CUSTOMER SERVICE and was told it was a 25 minute wait.

Seriously......How can you justify ANY of this?

Why should I keep a service with a company that can't resolve a problem in one or two calls? I've called 13 times trying to get things done correctly.

I don't want an email back, I want a phone call from somebody who I can hold accountable and who will actually get things done, even if that includes cancelling my service.

Aaron




At least Home Depot gave me a new air conditioner..

dude just do what you do best, get some fattening food, sit on the couch and channel surf.

all is good!

brownie time

Vonage is desecrating the memory of our war veterans with their V is for Vonage bullshit.

An internet company without nerds?

They can't be trusted to deliver a quality product

If everything else has gone wrong.. maybe not a good day to be messing with guns..

Umm it could be worse bud...

I wouldnt go shooting...

Ya might get a ricochet to the neck...

aaron i come to Portland and we hunt down people and shoot em. I am having bads week also. We go shoot some bears or something

Hmmmm....Thread date.... JULY 10th.

I posted this thread and then my dog was attacked later that night.

Life's a bitch.

yo i saw the pics of woof woof , those pitbulls need a shotgun bang in there faces.

Fucking crazy motherfucking doggies.

and I hear the yeah yeah yeah's in the background yohoo'ing

"Session Start (ICQ - 130823758:173944266): Thu Apr 10 08:52:30 2003
[08:52] 173944266: i want to be part of the boneprone family
[08:52] AaronM: That's nice.
[08:53] 173944266: I know, i was told to talk to you.
[08:54] AaronM: Sorry. I am too busy. Besides, We invite people to submit applications and it seems to me that you are asking to be invited. That is not how this works.
[08:55] 173944266: according to your site it says to go to GFY and ask for boneprone, THATS WHAT I DID, and he told me to talk to you. SO MAKE TIME
[08:57] AaronM: I call the shots. Not you. Fuck off.
[08:58] AaronM: I have businesses to run. I have never heard of you and now you are demanding that I make time for you? You are a fucking joke.
[08:59] AaronM: As far s having any chance in hell of joining the family, You can kiss your ass goodbye.
[08:59] 173944266: alright, later
[08:59] 173944266: i'm sure your a real good business man...HA
[09:01] AaronM: Damn straight I am. I do business with those who respect me. The others can kiss my ass. I make a very strong 6 figure income and climbing so I must be doing something right.

BTW...I intend to add your info to a rather large blacklist for TGP's. Have a nice day.

GoFuckYourself.
[09:02] 173944266: Why are you going to do that. I didnt insult you, i just relayed a message. I understand to say fuck off on being part of the familia, but why are u going to black list me?
[09:04] AaronM: You questioned my business practices and attempted to tell me WTF to do. Who in the hell do you think you are talking to?
[09:05] AaronM: This thread sums it up.
gofuckyourself.com/showthread.php?s=&threadid=123939
[09:05] 173944266: OK, I'm an idiot/newbie. I came off the wrong way onto you and i understand that i'm a moron. So sorry about that. I meant no disrespect. I posted the topic yesterday, under the name dino
[09:06] AaronM: I figured as much.
[09:07] 173944266: i should of read btw the lines on the thread. Just out of curiosity, how does one get invited into the family?
[09:09] AaronM: First step....Never piss me off.
[09:09] AaronM: Our conversation is over."
---

Now that is a party i want to come to !!