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mn

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#1

epassporte question

11-24-2005, 06:21 AM

So I have read several times that $5000 in a sponsor created epassporte account is the limit before they require faxed documents.

Does this mean the _balance_ must be $5000+ before this happens? (Or is it like paypal (eg. combined amount of transactions))

Can you have $4999 sent to you, then cash out in ATM:s during 10 days ($500 is my daily limit). Then have another $4999 ten days later... and so on... ???
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mn

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#2

11-24-2005, 06:23 AM

BTW, for all trolls and one-line-replys sig whores...

I know I should email them about this. But I need an answer today and its faster this way on a day like this.
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Michael O

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#3

11-24-2005, 06:27 AM

Yes its if the balance at one time exceeds $5,000.
Let me know if you have any other questions.

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woj

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#4

11-24-2005, 06:34 AM

amazing, a reply within 6 mins on Thanksgiving...

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mn

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#5

11-24-2005, 06:35 AM

Originally posted by Keyser Soze

Yes its if the balance at one time exceeds $5,000.
Let me know if you have any other questions.

Yes I have one more question. Lets say I want to travel somewhere for some months. All I bring is my epassporte card and my passport.

* My card is sponsor made with a visa electron.

* All payments I get to my epassporte will be from sponsors.

* The balance will never go over $5000 since I will have ~$4000 sent every time and withraw that before my sponsor sends me new money.

* I will not make purchases with the card. Only ATM withrawals.

Can you guarantee that an account will not be "limited" during these conditions I just listed?

Thanks.
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Michael O

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#6

11-24-2005, 06:46 AM

Originally posted by mn

Yes I have one more question. Lets say I want to travel somewhere for some months. All I bring is my epassporte card and my passport.

* My card is sponsor made with a visa electron.

* All payments I get to my epassporte will be from sponsors.

* The balance will never go over $5000 since I will have ~$4000 sent every time and withraw that before my sponsor sends me new money.

* I will not make purchases with the card. Only ATM withrawals.

Can you guarantee that an account will not be "limited" during these conditions I just listed?

Thanks.

I don't know the parameters the risk management department has set for limiting an account but if you contact me I will be happy to get you in contact with risk management and they will be able to answer your questions on your specific situation.

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SmokeyTheBear

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#7

11-24-2005, 07:35 AM

hmmm keyzer , you seem like a nice guy and congrats on the job but dont you think thats a little misinformation..

MN- I had me account put on hold the first time i went on vacation balance was at $500 , support was utterly useless.

before you think i'm slamming epassporte or keyser i'm not, i love epassporte, i think its a great service , but to answer your question. YES your account can be put on hold at any time at any balance with no warning for any number of reasons

hatisblack at yahoo.com
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SmokeyTheBear

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#8

11-24-2005, 07:39 AM

and just so you know my situation was about the same as yours , sponsor created account , only payments recieved from sponsor , only atm withdrawls less than 1000 in balance. and i still got the "account hold"

hatisblack at yahoo.com
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Dalai lama

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#9

11-24-2005, 07:41 AM

Just fax your documents once and it's done

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SmokeyTheBear

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#10

11-24-2005, 08:05 AM

Originally posted by Dalai lama

Just fax your documents once and it's done

Now that is the proper response.... ( or at least the most helpfull )

If you fax the document to them before hand , they likely wont suspend your account. ( although no gurantee )

hatisblack at yahoo.com
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Michael O

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#11

11-24-2005, 08:30 AM

Originally posted by SmokeyTheBear

hmmm keyzer , you seem like a nice guy and congrats on the job but dont you think thats a little misinformation..

MN- I had me account put on hold the first time i went on vacation balance was at $500 , support was utterly useless.

before you think i'm slamming epassporte or keyser i'm not, i love epassporte, i think its a great service , but to answer your question. YES your account can be put on hold at any time at any balance with no warning for any number of reasons

Smokey. If your account gets over $5,000 you will be required to verify your account, its a requirement from the processing bank, that was what he asked about and thats why I answered like I did, and like I said in my second post I have no idea what risk management see as unusual activity that will make them suspend the account.

I recommend ePassporte account holders that rely on ePassporte to fax in the neccessary documents to verify the account.

Smokey and everyone else, if you have any problems please contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at [email protected]. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your ePassporte username, your phone number and the issue you would like us to look into.

Please feel free to contact me directly as well.

Last edited by Michael O; 11-24-2005, 08:32 AM.

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SmokeyTheBear

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#12

11-24-2005, 08:39 AM

Originally posted by Keyser Soze

Smokey. If your account gets over $5,000 you will be required to verify your account, its a requirement from the processing bank and like I said in my second post I have no idea what risk management see as unusual activity that will make them suspend the account.

I recommend ePassporte account holders that rely on ePassporte to fax in the neccessary documents to verify the account.

Smokey and everyone else, if you have any problems please contact our Sales and Marketing Department. The phone number is 1.416.703.7200. Please dial extension zero and the first available Sales Representative will answer your call. You may also contact us by email at [email protected]. Our office hours are from 10 AM to 7 PM Eastern Standard Time. You may also leave a message in the general mailbox with your ePassporte username, your phone number and the issue you would like us to look into.

Please feel free to contact me directly as well.

thanks for the response , but i was only trying to give the guy a "real" answer.

He asked a pretty straight forward question..

"Can you guarantee that an account will not be "limited" during these conditions I just listed?"

And the answer isnt a long one, its NO.

and the other simple straight forward question was

"So I have read several times that $5000 in a sponsor created epassporte account is the limit before they require faxed documents.

Does this mean the _balance_ must be $5000+ before this happens? (Or is it like paypal (eg. combined amount of transactions))"

another simple answer,

your account may be suspended at any balance by risk management. All account are verified when the total balance tops $5000

again i'm not knocking , you , your response was very professional " i.e. misleading" , just wanted to give the guy an honest answer because he is asking for a reason.. he plans on going on vacation , his balance is below $5000 and he wants to make sure when he gets where he is going he can use his card to withdraw cash, the simple answer is " dont count on it , but if you do the best thing to do is to fax in the documents beforehand "

hatisblack at yahoo.com
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jonnax

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#13

11-24-2005, 09:56 AM

So what are the required documents?
certified copy of my passport?
what else.. If am on the road long time i do not have access to utility bills or something like that..

Why i have to read this 5000 limit here..
Epass should clearly inform BEFOREHAND their customers about these kind of limits and procedures what customer should do when this happens etc..
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mn

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#14

11-24-2005, 09:58 AM

Thanks for the answers Keyser.

SmokeyTheBear, exactly what you say is what Im afraid of. Its really a big problem for me if they can limit the account in situations where all payments are from sponsors and only thing its used for is ATM withdrawals.

In a situation where I promote sponsor X. I only get payments from this sponsor. They create the account for me and I never go over $5k Then I can't see ANY reason to why the account should be limited. Can there be any fraud here? Of course I could scam the sponsor. But then thats not an epassporte problem. That would be something between the webmaster and the program.

Thats why I ask here. If I could get a "yes, you can be 100% sure it won't be limited" I could do so much more with my epassporte and could have more sponsors pay me that way.

Right now Im afraid to do it so I use wiretransfers instead for any amounts over $1k.

I have tried to email support before about this, but to be honest, the email replys I get is not giving any answers at all.
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Calvinguy

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#15

11-24-2005, 10:02 AM

Are there any difference between a sponsor created and self created epassporte account regarding this $5000 limit?

Mine is a selfcreated epassporte account and I have twice sent in misc. docs to get my withdrawal limit increased. Can I safely exceed the $5000 limit or?
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SmokeyTheBear

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#16

11-24-2005, 10:08 AM

Originally posted by mn

In a situation where I promote sponsor X. I only get payments from this sponsor. They create the account for me and I never go over $5k Then I can't see ANY reason to why the account should be limited. Can there be any fraud here? Of course I could scam the sponsor. But then thats not an epassporte problem. That would be something between the webmaster and the program..

That was exactly my situation and my account got flagged , it was a hassle but i got it re-instated..

There are other factors to consider.. what if someone tried to bruteforce your account, if you made purchases out of the country they may think someone stole your card.. what if a fraudster sent you money that you were unaware of by mistake.

I'm not saying epassporte just goes around suspending everyone , but i'm just warning you ahead of time.. they still could suspend your account under the example you described..

hatisblack at yahoo.com
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mn

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#17

11-24-2005, 10:24 AM

Originally posted by SmokeyTheBear

That was exactly my situation and my account got flagged , it was a hassle but i got it re-instated..

There are other factors to consider.. what if someone tried to bruteforce your account, if you made purchases out of the country they may think someone stole your card.. what if a fraudster sent you money that you were unaware of by mistake.

I'm not saying epassporte just goes around suspending everyone , but i'm just warning you ahead of time.. they still could suspend your account under the example you described..

Ok I understand what you say... I guess its impossible to travel somewhere with only my visa electron then. Not fun to wake up sunday morning someplace in the world getting a rejected on the ATM.
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SmokeyTheBear

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#18

11-24-2005, 10:39 AM

Originally posted by mn

Ok I understand what you say... I guess its impossible to travel somewhere with only my visa electron then. Not fun to wake up sunday morning someplace in the world getting a rejected on the ATM.

I suggest finding out exactly what documents they may need from you and keep them handy when you travel. ( and some spare cash ).

Or else you will find yourself int he middle of buttfuck nowhere at an atm broke and no cash, and of course its kind of hard to fax / call without any money, most people dont carry their utility bills and passport along with them everywhere they go along with a portable fax machine hooked up to a satelite.

hatisblack at yahoo.com
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SmokeyTheBear

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#19

11-24-2005, 10:40 AM

Of course the same thing could happen with any visa card so its a good idea to keep these things in mind anyways , its just regular visa's dont seem to get flagged nearly as often , nor are they as hard to contact/deal with.

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Michael O

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#20

11-24-2005, 11:02 AM

Originally posted by mn

Ok I understand what you say... I guess its impossible to travel somewhere with only my visa electron then. Not fun to wake up sunday morning someplace in the world getting a rejected on the ATM.

I would recommend that you email [email protected] and ask them exactly what you need to do, to verify your account.

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