Quote:
Originally Posted by ShellyCrash
You "said it all" in the thread before you even had my contact info.
I didn't reply to your messages because I never got them. Someone else was kind enough to give me your ICQ, and I tried to hit you up twice but you never responded.
Half the information you have on this user's account is wrong, so you can't can't claim to know the whole story any more then I can. If she asked to remove her account sometime in the past and it fell through the cracks then I apologize, but obviously someone contacted customer service about it yesterday and it was resolved for them.
The fact is this issue was resolved because someone contacted or customer service- the first step in the correct way to handle any issue a customer has with a business. Customer service didn't receive a link to a thread on GFY. We found out about it because someone outside the company was kind enough to give me a heads up this morning via ICQ- by which time the issue was already resolved.
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I am the one who contacted your live customer support, I copied the chat logs.
Chat InformationPlease wait for a site operator to respond.
Chat InformationWelcome to Eroticy's Live interactive customer service. You are now chatting with 'Celeste'
Celeste: Welcome to Eroticy customer service, how can I help you?
montana50: i went to this profile
http://www.eroticy.com/profile/661489/
montana50: and its of my friend
montana50: and she is no longer on your site and cant take the profile down
montana50: and she is not allowed to log in and change it
montana50: so i posted about it here
https://gfy.com/fucking-around-and-business-discussion/745917-eroticy-com-scumbags-ripping-surfers.html
montana50: still there celeste?
Celeste: Please email
[email protected] with that request.
Celeste: please include your user name and email address in the email.
Celeste: She will be able to remove the profile
montana50: how long will it take to be removed?