Originally Posted by charlie g

Trying to reach someone at epass is like trying to film bigfoot. Your customer service was the worst I had ever seen, and it got even worse when PS started running the majority of its biz through you guys. There have been more Elvis sightings than Epass CS reps.

Someone smart will eventually hit your niche and eat your lunch. When that day comes, me and thousands of others will jump ship and you will never get us back. Cheap bunch of bastards-

(can you tell I am bitter?)