Quote:
Originally Posted by Digipimp
actually wasnt my request, i was told i was being given a refund on icq and being removed from the program because of how i dealt with things
|
That's funny, because it was ME you spoke to on ICQ, and after I told you I wasn't going to spend any more time talking in circles, you said:
Quote:
(2:28:02 PM) 173847572: sorry for what, i dont understand what you would be apologizing for, i dont want to stay in
(2:28:26 PM) 173847572: you had no intention of messaging me until i
mentioned a refund either way, so thanks for your time and good business
|
I hope you don't feel you were "kicked out" of the program. I know you're just saying that because you feel like you shot yourself in the foot and feel goofy about it, but there are no hard feelings.
You made a GFY thread after having your tickets replied to, and made it look like we never replied. We specifically asked you for information about your order, and instead of replying and getting your problem solved, you chose to go this route. You had ICQ conversations with Chio about how it worked, and made it look like we were just hanging you out there.
It's not anything personal, it's just not the level of drama we want to deal with in the live beta. For $100, you're getting a pretty sweet deal to test it out, but when you start to misrepresent what's happening, it has the potential to hurt the brand, and obviously we don't want that. Dealing with this type of stuff for the discounted price of $100 isn't profitable, especially when we're ALREADY in a dialog in the support system and awaiting your reply.
Neither Chio nor I will bump this thread further, as I feel everything that needs to be said has been said. Your tickets were replied to, you said they weren't -- when we were waiting for YOUR reply. Obviously, we can't have someone going around saying that things happened when they didn't, so sorry again if you feel you were "kicked out" of anything, but I'm sure, in a few days, if you re-read everything you said, along the lines of "pretty shitty reply" when we're trying to help you, you'll see that you'd probably do the same, in our place.