Originally Posted by cj_purve

Lets not confuse repeat customer with friend ... repeat customers are my number 1 priority which is essential if you want any future business. I have worked for many of the same clients for over 5 years, a handful for 9 years. I'll never understand why a repeat customer would come second. Every job done well is almost a guarantee of another job ...

My parents owned a restaurant for 17 years while I was growing up & without repeat business they would have gone under a couple of times.

But ... I also do a lot of mates rates jobs for friends & they will always wait the longest. I don't think that's a quality unique to designers though, my mechanic is the same but I couldn't complain because he hardly ever charged me!

Put a few of us mid level designers to the test ... we might not be mike wylde or blue design studios, but our prices are right and you might just find a couple of good folks to work with. ;-)