XBOX 360 repair?

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  • Sosa
    In Tushy Land
    • Oct 2002
    • 40149
    #1

    XBOX 360 repair?

    Anyone know of any decent XBOX 360 repair places? My cousin just brought his machine to me last night. He had the cdtray catch on a bracelot or something when he was backing up after putting a new game in. The whole cd tray that comes out, came all the way out of the drive.

    Before I void his warranty by opening up, and getting into the drive I was wondering if anyone might have some other ideas? I got it put back into the drive a little bit, and then powered it on hoping it would go all the way back in but no luck. The machine detected it wasn't there and gave me 4 red lights right way.
    Tags: None
    • Aquarius
      Confirmed User
      • May 2004
      • 4754
      #2
      I have no idea, but here's a bump for you.

        Comment

        • Ravage
          Confirmed User
          • Mar 2007
          • 2242
          #3
          How old is the console? If its under a year, send it to M$.

          Best to also hit up the 360 site. They can best help on repairing it. They're generally pretty quick.
          Formerly known as Adult Rental Chris
          ICQ - 452-693-463 | Skype: xravagex

            Comment

            • Sosa
              In Tushy Land
              • Oct 2002
              • 40149
              #4
              Originally posted by Platinum ChrisM
              How old is the console? If its under a year, send it to M$.

              Best to also hit up the 360 site. They can best help on repairing it. They're generally pretty quick.
              Do you know of any decent message boards? He got tired of waiting on hold when calling M$, so I might do it just to see what they would charge to repair it. I'm pretty sure I can fix it, but might as well send it to them if it is under warranty.

                Comment

                • candyflip
                  Carpe Visio
                  • Jul 2002
                  • 43069
                  #5
                  Anyone who's going to be able to fix them is going to void the warranty by opening it up anyhow. If it's still under warranty, just send it back to MS and they'll have it back to you within 10 days.

                  If you're going to void the warranty and open it, you can pick up the drives on eBay no problem. I had a few here, but managed to sell them off pretty quickly.

                  If anyone needs or wants used games, hit me up...I've got a huge box sitting here waiting to sell. I've sold most of them for less than you'd pick them up at EBGames.

                  Spend you some brain.
                  Email Me

                    Comment

                    • candyflip
                      Carpe Visio
                      • Jul 2002
                      • 43069
                      #6
                      Check out XBox-Scene.com for some more help. I think I've sent you there before

                      Spend you some brain.
                      Email Me

                        Comment

                        • Ravage
                          Confirmed User
                          • Mar 2007
                          • 2242
                          #7
                          If its still under a year since purchase, M$ is the best way to go as they'll do it for free.

                          http:// forums. xbox.com/9/ShowForum.aspx

                          http:// www. xbox360forum.com/forum/forumdisplay.php?f=2

                          http:// forums. xbox-scene.com/index.php?showforum=133

                          http:// www. ultimate-dvdr.com/console-related
                          Formerly known as Adult Rental Chris
                          ICQ - 452-693-463 | Skype: xravagex

                            Comment

                            • Sosa
                              In Tushy Land
                              • Oct 2002
                              • 40149
                              #8
                              yeah, called m$ and it ran out of warranty on April 29th. I'll crack it open and see if I can get the tray put back in the drive. If not we will have to order one ebay.

                              m$ wanted $139 to fix it since it is out of warranty.

                                Comment

                                • BusterBunny
                                  perverted justice decoy
                                  • Aug 2005
                                  • 19291
                                  #9
                                  wallmart will proly trade it in for another if you have the box jam the tray in and take it to them.....tell em it was a gift or something if you don't have the reciept....works around here
                                  my sig caught gonoherpasyphilaids and died

                                    Comment

                                    • ztik
                                      Confirmed User
                                      • Aug 2001
                                      • 5196
                                      #10
                                      Should be a pretty easy fix if its just one of the gears that move the cd tray.
                                      Ive never fixed a xbox but I have done lots of CD drisk drives as well as a couple ps2's. I would think it would be about the same. Usualy broken plastic or wheel or just came off track
                                      .

                                        Comment

                                        • Sosa
                                          In Tushy Land
                                          • Oct 2002
                                          • 40149
                                          #11
                                          yeah I don't see broken plastic on the actual tray that came out, and I can push it in so far and then it tries to grab it but doesn't all the way. I've had my PS2 apart plenty of times so this shouldn't be a problem.

                                          Candy do you know if I have to buy a specific drive since there are different models for different 360's?

                                            Comment

                                            • candyflip
                                              Carpe Visio
                                              • Jul 2002
                                              • 43069
                                              #12
                                              You can use the different drives, but there's an extra step involved in there somewhere...not sure what it is though. I think...would have to check before you dive in. I've replaced a few, same drive for same brand drive. Swapping the actual drive out should take about 5 minutes. No different from doing it to your PC.

                                              Check the XBox Scene page for more info. I'll look and see what I can come up with too.

                                              The Walmart suggestion might work too...they take ANYTHING Back.

                                              Spend you some brain.
                                              Email Me

                                                Comment

                                                • Sosa
                                                  In Tushy Land
                                                  • Oct 2002
                                                  • 40149
                                                  #13
                                                  Originally posted by candyflip
                                                  You can use the different drives, but there's an extra step involved in there somewhere...not sure what it is though. I think...would have to check before you dive in. I've replaced a few, same drive for same brand drive. Swapping the actual drive out should take about 5 minutes. No different from doing it to your PC.

                                                  Check the XBox Scene page for more info. I'll look and see what I can come up with too.

                                                  The Walmart suggestion might work too...they take ANYTHING Back.

                                                  LOL yeah they do take anything back, maybe he can just exchange it for an elite system lol and pay the extra cost. They don't look hard to get open from what I have seen, if you have some small tools. Do you think I will be able to open up the drive and put the tray back in so it is level etc?

                                                    Comment

                                                    • candyflip
                                                      Carpe Visio
                                                      • Jul 2002
                                                      • 43069
                                                      #14
                                                      Originally posted by Sosa
                                                      LOL yeah they do take anything back, maybe he can just exchange it for an elite system lol and pay the extra cost. They don't look hard to get open from what I have seen, if you have some small tools. Do you think I will be able to open up the drive and put the tray back in so it is level etc?

                                                      It's a small hex for the screws. Getting the case off can be tricky, the first time...takes me about 2 minutes now. You just need something small to poke a few little tabs to pull it apart and then 6 screws to pull the case apart.

                                                      Pulling the drive out is just like doing it on your PC, maybe even a little easier. I've replaced a few lasers already for a few friends. Lots of issues with the older models now that they're all out of warranty.

                                                      You shouldn't have any problem with it and from start to finish, first time should be less than 1 hour.

                                                      Spend you some brain.
                                                      Email Me

                                                        Comment

                                                        • candyflip
                                                          Carpe Visio
                                                          • Jul 2002
                                                          • 43069
                                                          #15
                                                          You may even be able to just replace the tray. That might be the easiest fix of all.

                                                          Spend you some brain.
                                                          Email Me

                                                            Comment

                                                            • Sosa
                                                              In Tushy Land
                                                              • Oct 2002
                                                              • 40149
                                                              #16
                                                              candy, you on icq? Would like to figure out what kind of drive it is if i can by the tray. I didn't see many on ebay but maybe I wasn't searching for the right info.

                                                                Comment

                                                                • candyflip
                                                                  Carpe Visio
                                                                  • Jul 2002
                                                                  • 43069
                                                                  #17
                                                                  I'm up and down every few minutes here at the shop. Here are a few tutorials I have bookmarked.

                                                                  Opening the XBox 360 - http://www.anandtech.com/systems/sho...spx?i=2610&p=2

                                                                  Here's a photo with the two most common drives:



                                                                  Drop me an email webmaster at insomniaccash.com if you have any questions or post them here...I'll answer 'em as I have a chance.

                                                                  Spend you some brain.
                                                                  Email Me

                                                                    Comment

                                                                    • Sosa
                                                                      In Tushy Land
                                                                      • Oct 2002
                                                                      • 40149
                                                                      #18
                                                                      def a toshiba or samsung based on the tray.

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