Jon,
simply put; there are some things, whether they are true or completely false, that a (former) employer simply DOESN'T say! Your comment was one of them. Maybe he's not cut out to sell, maybe he's not cut out to piss against the wind, either. Both things are probably logical to him, but surely not yours to point out.
If NF would have liked to state his inability to do sales calls, he would have probably mentioned that in his starting post. Since he asked for a position as tech support, you really overstepped your boundaries there.
On a second note; If you'd do your job as a boss right, you'd take this person under your wings and teach, shape and form him to the point where he's most successful in his position and beneficial to your company. It's called employee training - most companies have it.
I'm not jumping on the bandwagon of Jon bashing here, but you gotta admit yourself that your people skills need a serious overhaul. Most of your threads/posts are a perfect demo of how business people should not behave.
just my
, though