How long does theplanet.com take to set a new server up?

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  • Jace
    FBOP Class Of 2013
    • Jan 2004
    • 35562

    #1

    How long does theplanet.com take to set a new server up?

    I just finished the sign up form like an hour ago, just wondering how quick they are about getting new boxes going
  • Weppel
    Confirmed User
    • Aug 2003
    • 2190

    #2
    24 to 72 hours.

    Comment

    • Headless
      Registered User
      • Jan 2001
      • 26727

      #3
      do they use cogent?

      Comment

      • Jace
        FBOP Class Of 2013
        • Jan 2004
        • 35562

        #4
        Originally posted by Headless
        do they use cogent?

        Comment

        • Weppel
          Confirmed User
          • Aug 2003
          • 2190

          #5
          Only on their unmetered packages. Their premium network is cogent-free.

          Comment

          • Jace
            FBOP Class Of 2013
            • Jan 2004
            • 35562

            #6
            Originally posted by Headless
            do they use cogent?
            here ya go

            The network is fully meshed and redundant with 6 backbone providers. The current network consists of ATT (OC3), UUNet (OC3), InterNap (2x100Mbps), Qwest (1Gbps), and Cogent Communications (5x100Mbps).

            Comment

            • potter
              Confirmed User
              • Dec 2004
              • 6559

              #7
              My First one was less than 24 hours. When I called for a second one it was done in a matter of four hours (though cpanel license still takes 24 hours).

              The Planet rocks, good call!

              Comment

              • ionic
                Confirmed User
                • May 2005
                • 443

                #8
                yea normally less than 24hours, i have a few servers with both theplanet and their sister company servermatrix, they run a great service

                Comment

                • Jace
                  FBOP Class Of 2013
                  • Jan 2004
                  • 35562

                  #9
                  right after I started this thread they apparently started getting me set up

                  my orbit log in just came in email

                  wow, this orbit control panel is fucking dope shit, i wish more hosts had shit like this....

                  Comment

                  • ionic
                    Confirmed User
                    • May 2005
                    • 443

                    #10
                    fingers crossed the datacentre isnt on the hurricane path :P

                    Edit: "Our main datacenter is state-of-the-art in both security and design and is one of the only datacenters rated to withstand an F5 grade tornado. Our facility and network engineers are on site 24/7 to monitor the impact of Hurricane Rita and will be able to address any unforeseen issues immediately."

                    :cool:
                    Last edited by ionic; 09-22-2005, 03:20 PM.

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                    • Mr Dickovitch
                      Confirmed User
                      • Jul 2004
                      • 1070

                      #11
                      Usually 1 or two days for me, but it depends if you order extra RAM or anything special. Dallas is not near the ocean so it should not have any hurricane problems.

                      Comment

                      • shermo

                        #12
                        My first server took about 24 hours. After that, they are on the ball within a matter of 2-5 hours.

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