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"AdultEUhost has developed an extensive Customer Service Center (CSC) where clients are, 24/7, able to:
Open tickets in our 24/7 manned NOC
Look at detailed bandwidth statistics
Use the remote-reboot tool
Manage domains in our DNS cluster
Request for access to the datacenter
Manage their accounts and contact persons
View their invoice(s) online
Check the status of tickets, orders and packages
Request for remote-hands
And a lot more..."
That's why open tickets are unanswered for over 2 hours now!! Get some decent support in place!
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