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Old 03-07-2007, 09:46 PM  
Gaybucks
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Join Date: May 2004
Location: Sacramento, CA
Posts: 451
There is an excellent but relatively new sales rep, Patrice, who understands great service and will do whatever she can to help you pwhite at theplanet dot com.

Her boss, Marissa Byebee, who is a sales manager, is worse than useless and does not understand customer service at all.

If you don't get what you need through Patrice, email me (chip at gaybucks dot com) and I can give you contact info for a person at the officer level of the company who is difficult to reach but VERY helpful.

chip at gaybucks dot com


I also know someone who used to be a senior management type at Planet but is now a freelance sales consultant who works with a lot of the larger providers and can often broker a better deal than what you can get from the companies directly, but you would need more than a couple servers to make it worth her effort.
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Last edited by Gaybucks; 03-07-2007 at 09:48 PM..
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