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AGH! A couple more emails and infuriating chat sessions later and I still don't have my URL fixed. Does Verotel have an email system that discards 75% of their messages or something?
Yet another person has just promised that they'll be correcting my URL this week. Which is actually a URL that they've already approved by risk management for the discounted signup and is merely a correction to the right page on the same site, but I can live with a little over-security as long as the bloody thing actually gets DONE :P
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