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Trust them, no. Use them, yes.
I'm sure they are not planning to steal anyone's money, but service-oriented businesses which don't take customer service seriously, tend not to be around for the long term. Their involvement with gambling transactions has to be very unhealthy in the present climate. Less important, but still a factor is that Chris's interest in the movie business would be neither here nor there in other circumstances. But right now EP doesn't need its boss to have other (likely more appealing) demands on his time and attention.
However since small checks and wires, if not impossible are often uneconomic, we need a service like EP. Until another one comes along which is as widely accepted, it is reasonable to take the risk that some money may be lost one day. But until there is more perception of stability I would swallow the cost/time and use other methods for large transactions. I certainly wouldn't keep any money in my EP account.
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