Personal Account Inquiries
For more information about ePassporte Personal Accounts or for help with your existing Personal Account, please contact our Account Holder Services Department. For your convenience, our knowledgeable agents are available to assist you 24 hours a day, 7 days a week. The Account Holder Services Department can be contacted as follows:
Email (Existing Account Holders): Please Click Here
Email (Not yet an ePassporte Account Holder or Difficulty Logging In): Please Click Here
Toll Free from the US +1.877.EPASS.90 (1.877.372.7790)
International: +1.310.301.2001
Fax: +1.310.564.1751
Due to unusually high call and email volumes, you may experience extended hold times when calling us or there may be a delay receiving a response to your email inquiry. We apologize for the inconvenience. We are exerting all efforts so that we may attend to your phone calls and emails as soon as possible. Your calls and emails will be answered in the order they are received. We appreciate your patience and cooperation. Thank you for choosing ePassporte.
For more information regarding ePassporte products and services, we recommend that you please read the ePassporte FAQ by clicking the "Questions" tab.
You can find all of this by clicking on this link
https://www.epassporte.com/secure/js...D9DE55EF57F30E
or you can also click on CONTACT US on their main page.