Quote:
Originally Posted by Tanker
I get 50% return NSF on checks thats my problem with them
and I don't find out until they have had access to my site for 4 to 5 days usually after the first rebill
|
Tanker... you're saying that 50% of your transactions are getting returned for NSF? If so, I'd like to look at your account, because that is a bit out of line than the norm, which is appx 30%. Also, seeing returns as NSF is actually a good thing! In that at least we have valid account information, which allows us to represent those transactions and then go after them through our collections dep't. We wind up collecting about 30% of those transactions! ;-) What you don't want to see is a bunch of returns with reason codes such as.... unable to locate, invalid account, account closed, invalid aba, etc. These returns not only cost you bandwidth, but you have no chance of recovering any funds.