Originally Posted by notabook

You could buy the same part that's fucked up and get it 1-day fed ex'd to you for a much cheaper price than the shitty tech support that alienware offers. The chances on multiple parts going bad (and thusly actually needing a reason to pay for overpriced tech support) goes up exponentially so you would save much more money in the end by just buying a new part, getting it 1-day'd to you, then RMA'ing the old part and selling it on eBay to recoup most of your losses.

Good luck selling it on eBay at a decent price.