Originally Posted by Pilforgod

I have 2 Alienware laptops and apparently an entirely different experience then you lol. First of all the first laptop I got Area 51m is a piece of garbage that overheats at the drop of a hat and the new Sentia I got has already had 3 or 4 different power issues with it which I finally got it back from Alienware after them having it for a month fixing the motherboard.

As for support, it's CRAP. Usually, I've had to spend at least 45 minutes on the phone with them since they barely understand english or what I'm trying to describe to them technically. To be fair though, the last call I had with them was only 15 minutes, but this was just to see what was going on with my system which at first I was told wasn't even there (it was).

Meanwhile..the one desktop I DID put together myself has not had a single problem in 4 years..ZERO issues. If your ever thinking of buying an Alienware LAPTOP for high end graphic design or gaming or anything DON'T, find something else their laptops are garbage for high end stuff.

**Disclaimer, I can't speak for Alienware desktops as I have never owned one can you tell I'm a bit frustrated with their laptops? ** =)