Anybody's having problems logging in to CCBill?

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  • baycouples
    Confirmed User
    • Mar 2004
    • 1341
    #1

    Anybody's having problems logging in to CCBill?

    I can't login for over a day now and when I send them an email I don't even get an auto-reply. Anyone else is having problems like that?
    Tags: None
    • Mr. Romance
      The Face of Romance and the Symbol of Freedom
      • Mar 2005
      • 7821
      #2
      all okay from here...


      Mr. Romance
      Free Leads Program now paying up to $6

      Gerard-Director of Global Sales
      Sign up Here: CamStarCash
      Check out: FreeCamStars
      ICQ: 330 662 299
      gerard at freecamstars . com

        Comment

        • bizarredollars
          Confirmed User
          • Mar 2006
          • 1582
          #3
          webadmin is working fine for me.

          [email protected]
          icq: 205-252-550

            Comment

            • Stephen
              Consigliere
              • Feb 2003
              • 1771
              #4
              no problems for me with web or affiliate admin

                Comment

                • salesman
                  Confirmed User
                  • Mar 2003
                  • 1534
                  #5
                  no problems, worked yesterday, working today

                  Launched new sites in different niches with exclusive content:

                    Comment

                    • garce
                      Confirmed User
                      • Oct 2001
                      • 7103
                      #6
                      It was fudged up for a few minutes. Could log in, but the server kept timing out.

                      Working fine now.

                        Comment

                        • corvette
                          Confirmed User
                          • Oct 2001
                          • 7880
                          #7
                          are you still having issues logging in?
                          If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

                            Comment

                            • baycouples
                              Confirmed User
                              • Mar 2004
                              • 1341
                              #8
                              Originally posted by corvette
                              are you still having issues logging in?
                              Yes. And I still can't get a hold of the support

                                Comment

                                • corvette
                                  Confirmed User
                                  • Oct 2001
                                  • 7880
                                  #9
                                  Originally posted by baycouples
                                  Yes. And I still can't get a hold of the support
                                  are you calling in? we have 24/7 phone support:

                                  http://businesscenter.ccbill.com/contact.php

                                  ...although my guess is that its a issue with the connection between you and our reporting servers, not a global issue
                                  If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

                                    Comment

                                    • baycouples
                                      Confirmed User
                                      • Mar 2004
                                      • 1341
                                      #10
                                      Originally posted by corvette
                                      are you calling in? we have 24/7 phone support:

                                      http://businesscenter.ccbill.com/contact.php

                                      ...although my guess is that its a issue with the connection between you and our reporting servers, not a global issue
                                      But I also sent 2 emails to [email protected]

                                        Comment

                                        • interracialtoons
                                          Confirmed User
                                          • May 2006
                                          • 1910
                                          #11
                                          Originally posted by corvette
                                          are you calling in? we have 24/7 phone support:

                                          http://businesscenter.ccbill.com/contact.php

                                          ...although my guess is that its a issue with the connection between you and our reporting servers, not a global issue

                                          Hey Corvette,
                                          Does ccbill send an automated email to an affiliate if the sponsor changes that affiliates payment details of suspends the account.
                                          If not, then I wish that was a feature.

                                          I had an issue with a sponsor that is known to cancel an affiliate's account based on minor disagreements. If the sponsor were to change the status of my ccbill account I would like to see that in my admin or get an email about it.
                                          Done.

                                            Comment

                                            • corvette
                                              Confirmed User
                                              • Oct 2001
                                              • 7880
                                              #12
                                              can you forward me the emails you sent support?...if they are not getting them, we need to troubleshoot the reason, it may be similar in nature to the reason you cant log in, icq me once you send them please, so that i can confirm that i had gotten them

                                              as for your last point, we are going to release our new affiliate system soon, i think thats one of the new features on the list, pretty sure of this

                                              45471840
                                              Last edited by corvette; 12-15-2006, 11:52 AM.
                                              If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

                                                Comment

                                                • MikeSmoke
                                                  Confirmed User
                                                  • Nov 2002
                                                  • 3241
                                                  #13
                                                  i've been having problems on-and-off as well, both with the affiliate and webmaster admins.

                                                  icq: 541-739-92

                                                    Comment

                                                    • Lloyd_CCBill
                                                      Registered User
                                                      • Feb 2004
                                                      • 48
                                                      #14
                                                      I have been hearing mixed reports today that e-mails sent into our support department have been bouncing back, but I have not been able to reproduce the problem. Our network maintenance staff is aware of the issue and trying to narrow down a solution for the problem. Please keep in mind that we do have 24/7 support and we always have a technician ready to assist you; (800) 510-2859.

                                                      I do apologize for any inconvenience you may be experiencing at this time. If you have any additional information regarding this problem please feel free to send it directly to me; [email protected].

                                                      Thank you,
                                                      Lloyd Briggs
                                                      Director of Client Support
                                                      CCBill, LLC
                                                      [email protected]
                                                      O: (480) 449.7751 ext. 251
                                                      C: (623) 703.8486
                                                      ICQ: 226130819

                                                        Comment

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