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Vick!
I emailed you after you made this thread.
Since your account is a gift account and a gift account are tied to the account the opened the gift account, and the person that opened the account for you is ignoring our requests to provide documents to verify his account so we can reactivate his account, we can not unblock your account.
I offered you two alternatives for you to get your money.
1) we can turn your account into a spend only account so you can withdraw your money or spend it using your virtual visa.
2) If you open a new account we can transfer your funds there.
Please let me know which option you choose and it will be ready within 1 business day.
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Truth Teller
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