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wyldblyss · 12-09-2006, 07:18 AM

My number one pet peeve with them is "pending charges". For some reason if I ever use my card (other than at an instant teller), the charges go thru more than once. So epassporte insists on holding the funds for the duplicates for 30 days. I just called them because it has been 30 days and one of them is still not off. I was told they changed it to 31 days now, and their web designer is currently "updating their pages and changing all the inaccurate information".

I currently ordered something thru yahoo stores. Merchant charged my card at time of purchase (status is now pending). Charged it again (status is now pending) and then charged it a 3rd time (status is cleared). The merchant then decided since it was Christmas time he did not want to ship to Canada and would not be shipping the product.

So now I have one cleared charge, 2 pending charges and i won't be getting the product and epassporte is of no help. The merchant even called epassporte to give them the info they needed to reverse the one charge and remove the other pending charges, but that was no help, they are still there.

12-09-2006, 07:18 AM
wyldblyss Confirmed User Join Date: Nov 2003 Location: The Buck Starts Here Posts: 5,779	My number one pet peeve with them is "pending charges". For some reason if I ever use my card (other than at an instant teller), the charges go thru more than once. So epassporte insists on holding the funds for the duplicates for 30 days. I just called them because it has been 30 days and one of them is still not off. I was told they changed it to 31 days now, and their web designer is currently "updating their pages and changing all the inaccurate information". I currently ordered something thru yahoo stores. Merchant charged my card at time of purchase (status is now pending). Charged it again (status is now pending) and then charged it a 3rd time (status is cleared). The merchant then decided since it was Christmas time he did not want to ship to Canada and would not be shipping the product. So now I have one cleared charge, 2 pending charges and i won't be getting the product and epassporte is of no help. The merchant even called epassporte to give them the info they needed to reverse the one charge and remove the other pending charges, but that was no help, they are still there.