Anyone around from Phatservers?

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  • SBJ
    So Fucking Fabulous
    • Apr 2003
    • 11377
    #1

    Anyone around from Phatservers?

    ok a hour and a half ago I notice one of my servers go down (Not Latin Teen Cash) so I emailed Phatservers and get the confirmation email they send right away but never hear back from them..

    45 min later I'm like what is going on so I decide to make sure something wasn't sent to my spam box. Sure enough 100 spam emails deep I get this

    Dear Phatservers.net customer:


    Please be advised we will be upgrading some power equipment (Power
    distribution units) in the data center starting at 2am Pacific time,
    July
    16th. Not all customers will be affected by this but your sites may
    experience a brief outage as the equipment is replaced. If you have
    any
    questions please email our support center at [email protected].
    Well now it is going on 1 hour and 45 min and I haven't heard a thing from anyone about this.. so if someone from support could contact me I'd be happy cause I was on my way to bed when the server died!

    icq 46-785-108
    Tags: None
    • SBJ
      So Fucking Fabulous
      • Apr 2003
      • 11377
      #2
      well it's back up now.. lost alot of traffic in close to 2 hours though

      but anyways I don't need you to contact me now

        Comment

        • SGS
          Confirmed User
          • Dec 2002
          • 5176
          #3
          Its a good idea to exclude your hosts domain from your spam filter.
          See sig...

            Comment

            • Joe Citizen
              Confirmed User
              • Oct 2003
              • 4552
              #4
              Originally posted by Silent Bob Jedi
              well it's back up now.. lost alot of traffic in close to 2 hours though

              but anyways I don't need you to contact me now
              You think that's bad... Hostive.com's mysql database server has been down for four and a half hours so far.

              ...and nobody is answering the phone, email or ICQ there.

                Comment

                • SBJ
                  So Fucking Fabulous
                  • Apr 2003
                  • 11377
                  #5
                  Originally posted by SGS
                  Its a good idea to exclude your hosts domain from your spam filter.

                  this was not the same domain that they normally send from it was like
                  phatservers-admin@ superfly.phatservers.com

                  normal emails come from just phatservers or what not and I've never seen one in my spam folder.. And that is not the whole point. The point was in that hour and 40 min why couldn't they have emailed me back and said we are working on your server and it should be up shortly.

                  normally when phatservers.net goes down I get no confirmation email but this time I did but never heard a word..

                  well anyways I'm tired and grouchy right now so I'll just forget it and call it a night

                    Comment

                    • Trade_Monkey
                      Traffic
                      • Nov 2004
                      • 674
                      #6
                      Mail received yesterday ...


                      Dear Phatservers.net customer:

                      Please be advised we will be upgrading some power equipment (Power
                      distribution units) in the data center starting at 2am Pacific time, July
                      16th. Not all customers will be affected by this but your sites may
                      experience a brief outage as the equipment is replaced. If you have any
                      questions please email our support center at [email protected].

                      The Phatservers.net Team

                        Comment

                        • Bladewire
                          StraightBro
                          • Aug 2003
                          • 56220
                          #7
                          Phatservers kicks ass.

                          In a rush I moved to them a couple weeks ago and they had me up and running right away. Their tech guys answered all my stupid questions via email within the hour and I have capabilities now on my server I haven't had before in the 5 years I've been in this business.

                          Nice to also see they notify people in advance of doing anything that would affect site downtime I wish our credit card processors would do that.


                          Skype: CallTomNow

                            Comment

                            • simple simon
                              Confirmed User
                              • Jan 2005
                              • 854
                              #8
                              Originally posted by Joe Citizen
                              You think that's bad... Hostive.com's mysql database server has been down for four and a half hours so far.

                              ...and nobody is answering the phone, email or ICQ there.
                              good to hear, serves ya right for using a shit ass host It couldnt have happened to a nicer guy
                              SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

                                Comment

                                • smack
                                  Push Porn Like Weight.
                                  • Mar 2002
                                  • 10652
                                  #9
                                  bump for sly and phatservers guys.
                                  Cry havoc and let slip the dogs of war.

                                    Comment

                                    • Blazing
                                      Confirmed User
                                      • Nov 2001
                                      • 1665
                                      #10
                                      Yo.. Silent Bob Jedi..

                                      Sorry to hear you had issues with the upgrade at Phatservers..

                                      I just want to send out props to Phatservers.. we [ www.blazingbucks.com ] host our program and sites there.. and get awesome support and service..

                                      Hope you get it all worked out!!

                                      [email protected]
                                      ICQ 7703879

                                        Comment

                                        • Kre8t0r
                                          Confirmed User
                                          • Jan 2003
                                          • 1304
                                          #11
                                          Originally posted by smack
                                          bump for sly and phatservers guys.
                                          Equipment has to be upgraded sometime. Great company with amazing support.

                                            Comment

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