CCbill will Close my account ! What should i do ?

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  • hentaivip
    Confirmed User
    • Oct 2003
    • 588

    #1

    CCbill will Close my account ! What should i do ?

    I got this from CCBILL ...

    To say that I am concerned about your chargeback rate would be an understatement. Your chargeback rate for November (3.81%) is up over 1% from October (2.73%). The Fraud Department initially began contacting you about this problem back in August; now three months have passed and instead of your chargeback problem getting better, the condition has only gotten worse.



    At this point I am dumfounded. I am unsure of what can be done to save your account. When looking over the chargebacks for November, I see the same fraud trends that I previously mentioned to you before (please reference attached excel sheet). It doesn?t look like anything is being done effectively on your end to remedy the situation.



    When my boss sees your chargeback rate for November, he is going to want to know why I have not already deactivated your account. I am having a hard time coming up with good reasons to keep your account active. Do you have any suggestions?



    Regards,

    ********************************************
    Sorry i'm not good in english ...
    What should i do ?
    I'm working hard about Chargeback ... I void around 350 account in 2-3 month .. I try everything that ccbill tell me .. Void women name , Void fake email , void everything that i think it's fake ...
    I watch CB all time and void and refund every account that i think it can make CB ... but i get CB again

    What should i do ?? ... Any suggestion ? please help me
    Thanks
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  • artman
    Confirmed User
    • Nov 2005
    • 770

    #2
    do you own dpbucks? if you do, your banner in your sig says "all countries weclome" i would suggest you stop allowing affiliates from high risk countries.

    Comment

    • directfiesta
      Too lazy to set a custom title
      • Oct 2002
      • 30141

      #3
      Originally posted by artman
      do you own dpbucks? if you do, your banner in your sig says "all countries weclome" i would suggest you stop allowing affiliates from high risk countries.
      Agreed.

      ban half the world countries for my paysite ... and I still think another 50 countries should be added ...

      - All eastern Europe

      - All middle East, including Israel

      - All Africa

      - All Carribean Islands


      OK, let me take the shorter route. Allow:

      - USA
      - Canada
      - Europe ( the old one, the one of Rumsfeld )

      That is IT !
      I know that Asspimple is stoopid ... As he says, it is a FACT !

      But I can't figure out how he can breathe or type , at the same time ....

      Comment

      • After Shock Media
        It's coming look busy
        • Mar 2001
        • 35299

        #4
        Anyone double check to ensure the tour is not misleading, lack of updates, or other normal issues that piss people off.

        BTW most of my fraud is from USA, Europe, then Canada, after that is parts of South America. In that order.

        [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

        Comment

        • gleem
          Confirmed User
          • Jun 2001
          • 5593

          #5
          Originally posted by directfiesta
          Agreed.
          Allow:

          - USA
          - Canada
          - Europe ( the old one, the one of Rumsfeld )

          That is IT !
          bingo, except remove Canada too, buncha shifty clean bastards always eyeballing USA..




          Contact me: \\// E: webmaster /at/ unprofessional.com

          Comment

          • hentaivip
            Confirmed User
            • Oct 2003
            • 588

            #6
            Most of Chargeback come from USA ....
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            Comment

            • After Shock Media
              It's coming look busy
              • Mar 2001
              • 35299

              #7
              Originally posted by hentaivip
              Most of Chargeback come from USA ....
              BTW even your timcash button has a typo in it. Should be life time and not lift time.

              [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

              Comment

              • directfiesta
                Too lazy to set a custom title
                • Oct 2002
                • 30141

                #8
                Originally posted by gleem
                bingo, except remove Canada too, buncha shifty clean bastards always eyeballing USA..


                but that we would be suicide, at least for me : auto-termination....
                I know that Asspimple is stoopid ... As he says, it is a FACT !

                But I can't figure out how he can breathe or type , at the same time ....

                Comment

                • directfiesta
                  Too lazy to set a custom title
                  • Oct 2002
                  • 30141

                  #9
                  Originally posted by hentaivip
                  Most of Chargeback come from USA ....
                  Then you do have a problem...

                  - Do not accept women memberships... most of he time it is the BF using her card; he then splits with another pussy, she is pissed, she charges back.

                  - make sure you do the promised updates, otherwise notify the members of why and when.
                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                  But I can't figure out how he can breathe or type , at the same time ....

                  Comment

                  • WarChild
                    Let slip the dogs of war.
                    • Jan 2003
                    • 17263

                    #10
                    Originally posted by After Shock Media
                    BTW most of my fraud is from USA, Europe, then Canada, after that is parts of South America. In that order.

                    Is that as a percentage of all sales or as a percentage of the particular country.

                    For example, most sales period come from the US. So are US chargebacks measured against only US sales?

                    Example: If you 100 people signed up from the US and 2 charged back. In the same month, 2 people sign up from Brazil and 1 charges back. There's now more chargebacks from the US but as a percentage, Brazilians would be charging back more often.
                    .

                    Comment

                    • datatank
                      Confirmed User
                      • Aug 2004
                      • 5471

                      #11
                      You should change the drop down menu to NOT default to the 69.95 for 90-days Membership

                      Comment

                      • The Sultan Of Smut
                        Confirmed User
                        • Dec 2004
                        • 4325

                        #12
                        Originally posted by directfiesta
                        - make sure you do the promised updates, otherwise notify the members of why and when.
                        I agree here. When you're diligent when trying to spot fraud and your chargeback rate is still high then I'd try and clean up my own back yard. Maybe take another look at your members area and see if there's anything in what you're offering that's pissing off your customers.

                        Comment

                        • After Shock Media
                          It's coming look busy
                          • Mar 2001
                          • 35299

                          #13
                          Originally posted by WarChild
                          Is that as a percentage of all sales or as a percentage of the particular country.

                          For example, most sales period come from the US. So are US chargebacks measured against only US sales?

                          Example: If you 100 people signed up from the US and 2 charged back. In the same month, 2 people sign up from Brazil and 1 charges back. There's now more chargebacks from the US but as a percentage, Brazilians would be charging back more often.

                          I keep most of it super low (under 0.5%), And yes this is based on percentages almost. Portions of Canada and South America are equal.
                          For awhile I was almost triple, that fixed once program closed to public, went invite, and crappy webmasters (higher cb ratios) removed from promo ability(yes they were warned first).

                          [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

                          Comment

                          • hentaivip
                            Confirmed User
                            • Oct 2003
                            • 588

                            #14
                            How i can tell ccbill to not close my account
                            please help me
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                            Comment

                            • hentaivip
                              Confirmed User
                              • Oct 2003
                              • 588

                              #15
                              I use 69.95 option for protect HACKER
                              most of hacker want to signup in longest time membership
                              when someone signup in 69.95 ... i will void it
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                              Comment

                              • ForteCash
                                Confirmed User
                                • Feb 2006
                                • 3278

                                #16
                                I have great luck with my 69.95 charges.. My account is at 1%

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                                Comment

                                • Juilan
                                  Sultan of Swing
                                  • Feb 2004
                                  • 15141

                                  #17
                                  Originally posted by datatank
                                  You should change the drop down menu to NOT default to the 69.95 for 90-days Membership
                                  And we have a winner!!!
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                                  Comment

                                  • woj
                                    <&(©¿©)&>
                                    • Jul 2002
                                    • 47880

                                    #18
                                    I would start arranging a backup processor, if they pull the plug on you, you will be completely fucked...
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                                    Comment

                                    • hentaivip
                                      Confirmed User
                                      • Oct 2003
                                      • 588

                                      #19
                                      If ccbill close my account .. anybody have some idea about manage my site ?
                                      - How i can manage my affilate ?
                                      - How about my traffic ?
                                      - If i want to move to new CC-processor .. What's the best ?

                                      please suggest me ...
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                                      Comment

                                      • BlingDaddy
                                        Confirmed User
                                        • Apr 2004
                                        • 6343

                                        #20
                                        Originally posted by woj
                                        I would start arranging a backup processor, if they pull the plug on you, you will be completely fucked...
                                        That's probably a good idea...
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                                        Comment

                                        • PMdave
                                          Confirmed User
                                          • Dec 2003
                                          • 1517

                                          #21
                                          http://hentaivip.com/join.html
                                          $29.95 for 30-days Full Membership. or $14.95 for 1 Week Trial.
                                          Click the button for creditcard signup and there is your problem: $69,95
                                          Some horny surfers are focused on filling in that for ASAP and are surprised to see a $69,95 charge on your creditcard.

                                          +

                                          It will increase your ratio: now the surfers that actually take a look at the join page are thinking "HUH? the previous page said $14,95" and close the window and search for another site to join.


                                          Do you know what type of joins ($14,95, $29,95 or $69,95) are getting you the most chargebacks?

                                          Comment

                                          • hentaivip
                                            Confirmed User
                                            • Oct 2003
                                            • 588

                                            #22
                                            $29.95 most
                                            but i just put $69.95 in 1 month
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                                            • Shoplifter
                                              Richest man in Babylon
                                              • Jan 2002
                                              • 5849

                                              #23
                                              Originally posted by hentaivip
                                              Most of Chargeback come from USA ....
                                              You mean USA cards used by Asian surfers...
                                              I Like Blondes

                                              Comment

                                              • Barefootsies
                                                Choice is an Illusion
                                                • Feb 2005
                                                • 42635

                                                #24
                                                Originally posted by directfiesta
                                                Agreed.

                                                ban half the world countries for my paysite ... and I still think another 50 countries should be added ...

                                                - All eastern Europe

                                                - All middle East, including Israel

                                                - All Africa

                                                - All Carribean Islands



                                                OK, let me take the shorter route. Allow:

                                                - USA
                                                - Canada
                                                - Europe ( the old one, the one of Rumsfeld )

                                                That is IT !
                                                Sounds about right.

                                                Should You Email Your Members?

                                                Link1 | Link2 | Link3

                                                Enough Said.

                                                "Would you rather live like a king for a year or like a prince forever?"

                                                Comment

                                                • Barefootsies
                                                  Choice is an Illusion
                                                  • Feb 2005
                                                  • 42635

                                                  #25
                                                  Oh.. and one more thing. Stop promising on what you do not deliver.

                                                  To have a charge back rate that fucking high, you are either targetting the countries who commit fraud. Or you are promising a bunch of shit your site doesn't deliver, hence the charge backs.

                                                  Should You Email Your Members?

                                                  Link1 | Link2 | Link3

                                                  Enough Said.

                                                  "Would you rather live like a king for a year or like a prince forever?"

                                                  Comment

                                                  • hentaivip
                                                    Confirmed User
                                                    • Oct 2003
                                                    • 588

                                                    #26
                                                    i think all of chargeback come from Hacker
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                                                    Comment

                                                    • tombarr
                                                      Confirmed User
                                                      • Jul 2003
                                                      • 320

                                                      #27
                                                      I would implement most, if not all of the recommendations in this thread..there is a ton of experience and sound advice here.. Make a list of these changes, and MAKE THEM immediately, and tell CCBill what you are doing to change things. Show them the changes you are making. Part of their problem seems to be that you are not showing any effort in reducing chargebacks that they are able to see. Communication with them and making active changes based upon their's and the advice in this thread will go a long way.

                                                      You should also start lining up a backup processor, prehaps someone offshore or that deals with more international processing... do not think that this will just go away.... get a secondary processor lined up now. When you get a letter like this it's very serious and it's not going away.

                                                      Get another processor NOW, if not sooner.

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                                                      Comment

                                                      • Kimo
                                                        ...
                                                        • Jan 2006
                                                        • 11542

                                                        #28
                                                        Originally posted by woj
                                                        I would start arranging a backup processor, if they pull the plug on you, you will be completely fucked...
                                                        ...

                                                        Comment

                                                        • Nysus
                                                          Confirmed User
                                                          • Aug 2001
                                                          • 7817

                                                          #29
                                                          You're defaulting to $69.95 payment ... That's why.... Put it to $29.95 a month as the prior link states as the cost, "$29.95 for 30-days Full Membership. or $14.95 for 1 Week Trial." and chargeback should drop considerably...

                                                          I'm surprised CCBill guy didn't notice and make you change that?

                                                          Matt
                                                          What name is pr0 / Untouched Markets using these days? Untouched Markets - pr0 - Refund My Money Now

                                                          Someone owes me $2,000 because they didn't do any work that was paid for *pointing at pr0 / William / UntouchedMarkets*

                                                          See http://www.gfy.com/showthread.php?p=16744521 and for more detailed see http://www.gfy.com/showthread.php?t=948645

                                                          Comment

                                                          • hentaivip
                                                            Confirmed User
                                                            • Oct 2003
                                                            • 588

                                                            #30
                                                            I use 29.95 before ... i just use 69.95
                                                            and chargeback dont come from $69.95
                                                            I use $69.95 option to protect hacker ...
                                                            when signup in 69.95 i will void
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                                                            Comment

                                                            • corvette
                                                              Confirmed User
                                                              • Oct 2001
                                                              • 7880

                                                              #31
                                                              there are some good suggestions in this thread, my suggestion would be to reply to the email and start a dialogue of your plan to address the issue, you will find they will be reasonable with you...
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                                                              Comment

                                                              • BV
                                                                wtf
                                                                • Sep 2001
                                                                • 10914

                                                                #32
                                                                drop the 69.95, if one of those cb's it = 2 reg cb's

                                                                also your cb's might all be from the US but is the affiliate from the us?

                                                                make a list of all your cb's and see if you can find a pattern, they might all be coming from 1 or a few crooked affiliates using stolen US creditcards

                                                                if their was a problem with your members areas you should be getting plenty of emails so I'll assume they are fine.

                                                                Comment

                                                                • Why
                                                                  MFBA
                                                                  • Mar 2003
                                                                  • 7230

                                                                  #33
                                                                  whoa, thats a really high CB ratio

                                                                  Comment

                                                                  • darksoul
                                                                    Confirmed User
                                                                    • Apr 2002
                                                                    • 4997

                                                                    #34
                                                                    are you sure its not an affiliate doing you this ?
                                                                    see where most of chargebacks are coming from and if they're
                                                                    related to an affiliate.
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                                                                    Comment

                                                                    • TTiger
                                                                      Confirmed User
                                                                      • Mar 2002
                                                                      • 3030

                                                                      #35
                                                                      post them the URL of this treads to proof the your good will:-)

                                                                      Comment

                                                                      • webgurl
                                                                        Confirmed User
                                                                        • Aug 2002
                                                                        • 7954

                                                                        #36
                                                                        sorry if this question was asked before in this thread ,
                                                                        but are you the owner of DPbucks / TimCash ? Both ?

                                                                        Comment

                                                                        • Paparazzi
                                                                          Confirmed User
                                                                          • Mar 2002
                                                                          • 3488

                                                                          #37
                                                                          as some people said before, missleading signup page. "Online Credit Card :
                                                                          $29.95 for 30-days Full Membership. or $14.95 for 1 Week Trial." should go to $29.95 or $14.95 and NOT $69.95 by default in the drop down box. People are lazy and when they found out about the charge the will do I charge back...simple as that!

                                                                          Pure Level(3) Premium Bandwidth
                                                                          When Quality Counts

                                                                          Comment

                                                                          • PMdave
                                                                            Confirmed User
                                                                            • Dec 2003
                                                                            • 1517

                                                                            #38
                                                                            what site is getting you the most chargebacks?

                                                                            Comment

                                                                            • hentaivip
                                                                              Confirmed User
                                                                              • Oct 2003
                                                                              • 588

                                                                              #39
                                                                              unseenjapan get most of CB
                                                                              I'm owner of DPBUCKS
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                                                                              Comment

                                                                              • hentaivip
                                                                                Confirmed User
                                                                                • Oct 2003
                                                                                • 588

                                                                                #40
                                                                                Chargeback not come from $69.95 I just add $69.95
                                                                                I think most of CB come from CreditCard that use by HACKER
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                                                                                • BVF
                                                                                  Black Vagina Finder
                                                                                  • Jan 2002
                                                                                  • 13975

                                                                                  #41
                                                                                  What this dude is going through is FRAUD by a gang of people who have access to numerous women credit cards...

                                                                                  I saw it going on with my site and to cover my ass, I immediately emailed ccbill about what I thought was going on....I told them the exact situation of how the signups were generated, the style, etc. etc...I asked them to look into my account and verify...They then told me that I would have to provide them with the affiliates that I thought were fraudulent...

                                                                                  I DIDN'T ASK them to look into the individual affiliates...Mainly because there were a multitude of them that signed up and they were spreading the signups over all of them....I asked them to look at my overall sales for those recent days and to see if they notice anything fucked up going on...I guess it doesn't work that way.....So after I provided them with a list of affiliates that I thought were bad, all they did was tell me that they can suspend the accounts if I want...I CAN DO THAT SHIT MY FUCKING SELF!...So I went in and cancelled 14 affiliates that were doing it and marked all of them as "possible fraud".

                                                                                  I then started a thread on gfy about it where I saw the same thing happening to DirtyD of howigotrich and I needed to contact him...The thread is here http://www.gfy.com/showthread.php?t=677858 . I talked to him, which he can verify, and he cancelled his fraud accounts and I cancelled mine... One of the sites where this very fraud is going on with ccbill sites is www.bergdorf-goodman.net , where they'll throw up banners to the sites that they're currently defrauding to make it look like they're sending traffic, then they run the credit cards through all the accounts.

                                                                                  I don't know if the affiliates got paid for the fraud with my account or not...And also, they sign up so many times, I'm sure that it's difficult to catch all of them that signup...In fact, while I was writing this, yet another one of them signed up...I'll give the whole info cause I know it's fraud:

                                                                                  Affiliate ID: 1403219
                                                                                  First name: Ruth
                                                                                  Last name: Hightower
                                                                                  Name on check: Ruth Hightower
                                                                                  Company:
                                                                                  Domain: http://iowasexoffender.us

                                                                                  Now look at that shit! Those are the kinds of url's they signup from...And since they sign up all day every day, I won't be able to catch all of them...Then they'll be sending the same bullshit signups and eventually I could get hit with mega chargebacks and then I gotta deal with somebody from ccbill emailing me about how "dumbfounded" he is about all of it? I'll be GOTDAMNED if I let that shit happen...

                                                                                  I guess I'll be bookmarking this thread also for further use...I'm doing everything I can to cover my ass and people are apathetic about it until the chargebacks roll in.

                                                                                  Black Pussy
                                                                                  Click On Mr Cosby..CCbill, 60/40, 136 FHG's....The Cos Loves Black Ghetto Pussy!!

                                                                                  Comment

                                                                                  • Timothy
                                                                                    Confirmed User
                                                                                    • Aug 2001
                                                                                    • 153

                                                                                    #42
                                                                                    This is VISA and CCBill's problem about stolen credit cards.
                                                                                    I don't understand why they always have a conclusion that it is affiliate's fraud.

                                                                                    Comment

                                                                                    • KingK7
                                                                                      Confirmed User
                                                                                      • Jun 2002
                                                                                      • 6372

                                                                                      #43
                                                                                      You have affiliates? My guess would be that one of them is carding you.

                                                                                      Comment

                                                                                      • hentaivip
                                                                                        Confirmed User
                                                                                        • Oct 2003
                                                                                        • 588

                                                                                        #44
                                                                                        I think my problem look like BVF
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                                                                                        • bjlover
                                                                                          Confirmed User
                                                                                          • Nov 2006
                                                                                          • 514

                                                                                          #45
                                                                                          Start offering a good quality product that your customers dont feel the need to ask for there money back would be an idea
                                                                                          Arsewithclass has models who claim he wont pay them. Read his pathetic excuse here http://www.gfy.com/showpost.php?p=17...&postcount=102

                                                                                          Comment

                                                                                          • RyuLion
                                                                                            • Mar 2003
                                                                                            • 32364

                                                                                            #46
                                                                                            good info! best thread today!

                                                                                            Adult Biz Consultant A tech head since 1995
                                                                                            Affiliate Support: Chaturbate | CCBill Live

                                                                                            Comment

                                                                                            • AlexShark
                                                                                              Confirmed User
                                                                                              • Nov 2003
                                                                                              • 477

                                                                                              #47
                                                                                              Wanna make a site die?
                                                                                              We offer chargebacks services, pricing starting from $5 per chargeback, up to 200 a day.

                                                                                              I remember reading something like that in a forum a few weeks ago

                                                                                              Comment

                                                                                              • hentaivip
                                                                                                Confirmed User
                                                                                                • Oct 2003
                                                                                                • 588

                                                                                                #48
                                                                                                Originally posted by BVF
                                                                                                What this dude is going through is FRAUD by a gang of people who have access to numerous women credit cards...

                                                                                                I saw it going on with my site and to cover my ass, I immediately emailed ccbill about what I thought was going on....I told them the exact situation of how the signups were generated, the style, etc. etc...I asked them to look into my account and verify...They then told me that I would have to provide them with the affiliates that I thought were fraudulent...

                                                                                                I DIDN'T ASK them to look into the individual affiliates...Mainly because there were a multitude of them that signed up and they were spreading the signups over all of them....I asked them to look at my overall sales for those recent days and to see if they notice anything fucked up going on...I guess it doesn't work that way.....So after I provided them with a list of affiliates that I thought were bad, all they did was tell me that they can suspend the accounts if I want...I CAN DO THAT SHIT MY FUCKING SELF!...So I went in and cancelled 14 affiliates that were doing it and marked all of them as "possible fraud".

                                                                                                I then started a thread on gfy about it where I saw the same thing happening to DirtyD of howigotrich and I needed to contact him...The thread is here http://www.gfy.com/showthread.php?t=677858 . I talked to him, which he can verify, and he cancelled his fraud accounts and I cancelled mine... One of the sites where this very fraud is going on with ccbill sites is www.bergdorf-goodman.net , where they'll throw up banners to the sites that they're currently defrauding to make it look like they're sending traffic, then they run the credit cards through all the accounts.

                                                                                                I don't know if the affiliates got paid for the fraud with my account or not...And also, they sign up so many times, I'm sure that it's difficult to catch all of them that signup...In fact, while I was writing this, yet another one of them signed up...I'll give the whole info cause I know it's fraud:

                                                                                                Affiliate ID: 1403219
                                                                                                First name: Ruth
                                                                                                Last name: Hightower
                                                                                                Name on check: Ruth Hightower
                                                                                                Company:
                                                                                                Domain: http://iowasexoffender.us

                                                                                                Now look at that shit! Those are the kinds of url's they signup from...And since they sign up all day every day, I won't be able to catch all of them...Then they'll be sending the same bullshit signups and eventually I could get hit with mega chargebacks and then I gotta deal with somebody from ccbill emailing me about how "dumbfounded" he is about all of it? I'll be GOTDAMNED if I let that shit happen...

                                                                                                I guess I'll be bookmarking this thread also for further use...I'm doing everything I can to cover my ass and people are apathetic about it until the chargebacks roll in.
                                                                                                How can you protect your site ?
                                                                                                CCbill can help something for me?
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                                                                                                Comment

                                                                                                • bellybuttonlint
                                                                                                  Confirmed User
                                                                                                  • Oct 2006
                                                                                                  • 183

                                                                                                  #49
                                                                                                  YOU ARE 1 ABSOLUTE IDIOT.

                                                                                                  A hacker will just fuckin steal your fucking files with out using a card.
                                                                                                  stop blaming a " HACKER"

                                                                                                  Its you.

                                                                                                  Your allowing dirty affiliates
                                                                                                  Your Webpage is designed to defraud people using old school marketing tactics.

                                                                                                  You know exactly whats going on.


                                                                                                  Your a greedy little piece of shit who deserves to get his merchant account taken away.






                                                                                                  Originally posted by hentaivip
                                                                                                  i think all of chargeback come from Hacker

                                                                                                  Comment

                                                                                                  • djroof
                                                                                                    JuicyDevils.gr Owner
                                                                                                    • Jan 2004
                                                                                                    • 25503

                                                                                                    #50
                                                                                                    that really sucks!!!!

                                                                                                    Comment

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