Quote:
Originally Posted by Soul_Rebel
why would the company have access to client's DB?
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any host with a managed solution would most likely have core access to the server .. no?? We feel that a program owner feel better with a neutral hosting company doing the service tickets on that system...
if there was a problem with a stats display or a cron job failed to bring in data from a processor.. a ticket could be submitted thru ES/natnet... at which time those tables could be rebuilt... by the neutral ES tech team.