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DWB · 10-23-2006, 08:28 PM

I am new to them, and confirmed this with them but can't believe this is the only way... so I'm asking here.

If a customer mails me and wants me to cancel his membership, because he can not figure it out for whatever reason, the only thing I can do is "delete" him. That is what they told me to do, but when I do he is locked out of the site at that moment.

With CCbill if you cancel them they remain a member for their 30 days. Is this not possible with Paycom or is something not in my admin? I asked them if this was the way, they said yes... and if it is, it sucks total ass.

10-23-2006, 08:28 PM
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	Canceling members in Paycom??? WTF??? I am new to them, and confirmed this with them but can't believe this is the only way... so I'm asking here. If a customer mails me and wants me to cancel his membership, because he can not figure it out for whatever reason, the only thing I can do is "delete" him. That is what they told me to do, but when I do he is locked out of the site at that moment. With CCbill if you cancel them they remain a member for their 30 days. Is this not possible with Paycom or is something not in my admin? I asked them if this was the way, they said yes... and if it is, it sucks total ass.