Quote:
Originally Posted by RawAlex
jayeff, agreed, but based on churn alone, Zango stuck their foot in it by admitting that their customer retention levels are so low that they lose their customer base more than three and a half times every year. They burn through 73 million users a year, according to their numbers, but have an install base of only 20 million.
That by itself is the clearest indication to me that the public isn't "informed", nor is the Zango product net beneficial to those users.
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I don't disagree with you, but I'm not sure what your point is. It would also be useful to distinguish between "customers" as in people installing their scumware and the trash who do business with them to divert surfers away from their intended destinations.
Steve will confirm if he wishes that XBiz asked me if I had any questions for Zango. I didn't because frankly they are not the problem: just a symptom of it. I replied to him something along the lines that yesterday it was someone else and tomorrow it will be someone else again. That will not change so long as we tolerate sponsors who have no compunction in working even against the interests of their own affiliates. It will not change so long as webmasters who work against the long-term interest of the whole industry are not shunned by everyone else.
I don't approve of Zango by any means, but they only provide a tool. Without the scum who promote that tool and thieves willing to use it, Zango would not exist.