We want to notify our CCBill Client base, that this morning, Thursday June 2, 2005 at approximately 10:40 am (Arizona Time) the CCBill network went under another high level DDOS attack, which is being directed at our processing systems including our CCBill Sign up pages, our transactional processing, and our System5: Web Admin client reporting and account management.
Please rest assured that our Networks, Security and Product Teams are aggressively working to combat this issue, and eventually mitigate this attack. And we will notify this board as soon as we have returned our processing to a 100% level, and our networks are running at normal performance levels.
If you have any questions or concerns regarding this issue, our Client Support Team is available 24 hours a day, 7 days a week at [email protected] or Toll-free at 800.510.2859.
Please know that as your billing provider, we truly appreciate your patience during this unfortunate occurrence, and value your business.
CCBill processing is now back up to a 100% level and our networks are currently running at normal performance standards. This morning?s DDOS attack on the CCBill network lasted from approximately 10:40 am ? 11:10 am (Arizona Time).
Please rest assured that we will continue to aggressively monitor this situation, and will notify you immediately of any changes in processing.
If you notice any fluctuations in your CCBill processing over the course of the next day, or if you have any questions or concerns regarding this issue, our Client Support Team is available 24 hours a day, 7 days a week at [email protected] or Toll-free at 800.510.2859.
Please know that as your billing provider, we truly appreciate your patience during this unfortunate occurrence, and value your business.
Just got off the phone with homie Dubya, he pissed about this too and will attack Russia next (no worries, Iran is still on map and scheduled for removal 2010).
I would really hope that CCBill has contacted the FBI by now about these attacks....
Whats the FBI going to do? Arrest the zombie computers behind this? I'm sure CCBill has contacted the FBI, but there isn't all that much they can do as long as its an anonymous DDoS with no extortionary demands.
CCBill has made numerous adjustments and improvements all day. We feel that things are very stable and running well. If you are still having issues please contact [email protected] and include a trace route.
To those who are experiencing difficulty in reaching ccbill, if you could please provide your IP address and a trace route if possible to [email protected], this would help us to resolve this problem.
Joshua Aguirre
Client Support
CCBill.com
1-888-906-0666
1-800-510-2859
480-449-7751
To those who are experiencing difficulty in reaching ccbill, if you could please provide your IP address and a trace route if possible to [email protected], this would help us to resolve this problem.
Its still down right? I cannot get anything ill send a traceroute etc
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