What is a good back up Credit Card processor?

if you're in the US, i think the other choice would be Epoch

Yea, I am in the US. Epoch...does it do more processing for European clients than CCbill?

it's hard to say. i would just try it (i mean it can't hurt, can it?). most of our customers are based in the US, but i know that Epoch provides SWITCH/SOLO for UK based customers.

Just called up Epoch to ask them some things. The guy who picked up barely spoke english and told me (when I asked the question can I use you guys as a back up processor and would you work with a CCbill install) NO.

ahh..the joys of living and working in southern california where nobody speaks any english....a common problem that i have to deal with on a daily basis.

we use an affiliate program software that will automatically cascade our customers to the next processor. HOWEVER, i remember CCBill saying that they are able to re-direct all declines to a location of your choice (i.e. you can set that to another signup page/processor), so please contact CCBill and ask them about this.

also, contact Epoch again and you can ask for the sales rep we use. her name is Amparo.

You need cascaded billing don't you?

well yea ccbill can redirect the declines to wherever you want. The problem I'm having is deciding on a good secondary processor that will be able to take the people that were turned down (mostly in Europe). I think I may use Ibill.... Does anyone use them? Do you have any thoughts on them?

We can help you get setup with your own merchant account and processing. We have many clients that are cascading with CCBill.

you might want to look into " myvirtualcard.com "
I just signed up with them, no stats yet but the seem to provide a good clientsupport and they are easy to sign up with

F

BigBen, how is your processing in Europe? Do you have alot of places you dont process for? Do you have a high number of declines?

i think the problem with declines in Europe is that many processors do not validate European customer data and addresses effectively on their join pages. (i.e. you can't make the "state/province" field required because some of the people over there don't have a "state/province" or they might not understand the term "zip code", when they use the term "postal code", or they might not understand what "last name" means because they use the term "surname")

That is correct. Some foreign banks TRY to do AVS but it doesn't always work the best due to all the different ways of entering billing data. But because it is your own merchant account, you get to choose which AVS responses go through. Most foreign banks don't try to validate the address, some do.


We have many clients successfully processing transactions from all around the world. You have control of the scrubbing so you get to choose if you want to process for all countries or just some.


Feel free to call or email our sales department and we'll be glad to help - 661-252-2456 or (888)357-8166 - [email protected]

Just go with verotel, trust me.
Its not cheap but you will be surprised! 4 years with verotel experience talking.
The cost is $1,900 to get an verotel pro account.
You GET YOUR $1,900 dollars back if you grow you business to make more then $1,000 dollar a week within 6 months!!!

And there are some tricks I learned with them, like possibility to pay only 6% processing fee.

Verotel is best option for you, they are located in netherlands, their scrubbing is minimal specially compared with ccbil and in your case with european costumers you want to use with.

probably the best part is also Multy-currency options,
You can charge your european costumers in their currencies like in EURO, SEK, NOK, DKK, CAD, CHF, GBP, USD...
Verotel even have SMS billing option if you want and many more.

Another good part is Escrow
Verotel is using Dutch trade law to ensure that your money is kept safe, and is legally not in the hands of Verotel! So you can never lose your money even if verotel would go down!

24/7 phone, email and live chat support.
They pay you in time ALWAYS!!! wire or check.

Trust me you wont be disappointed, don't mind my post count I've been in the industry for a looooong time. Sign up under me and I will help you with every thing you need to start milking your costumers with verotel.

ICQ 155-212-605
I'll also help other webmasters who signup with verotel, just him me up people!

Verotel signup (with my ref code)

HAHA verotel sucks!!!! I hate them! They shut my account down a while back without any notice of a problem or anything. It turned out (after talking to webmasters) NOT EVEN FROM THEIR SUPPORT STAFF WHICH NEVER REPLIED TO MY EMAILS...that I had a link linking to a toplist which had some links on it to teen models under 18. I got shut down and they refused to give me 4,000$ they owed me!

No notice, just shut me down and never put me back up! FOR A LINK!!!! ALl they had to say was remove it, i would have done so and all would have been ok. Not to mention the fact that THEY were the ones promoting underage sites all over the place.

On the fact alone that their customer service SUCKS and is NON-EXISTENT I would never recommend them to ANYONE!!!

But thanks for taking the time to reply Sorry had to vent...I really have a bad taste in my mouth from them!