As someone new to the hosting industry I was curious regarding some of the following:
1. Why do so many host's websites not provide better contact information? Having visited numerous sites I have noticed that many lack the basic information to allow a customer to make contact with them, other than through blind drops.
2. Why are hosts afraid to publish contact numbers? (ROTFL, I actually had one tell me that he did not have regular telephone service!)
3. Why are hosts reluctant to divulge where their servers are actually located or that they don't own their own data-center?
4. Which
two of the following three items seem to be more important to the average customer: Cost, Service-Quality, or Uptime?
5. Why do so many hosts and the industry as a whole appear so inflammatory
when responding within these forums?
6. Why do so many customers choose the cheap host over the quality host? Again in my short time here I have spoken with some very intelligent, self-educated individuals and most people know you get what you pay for!
Well I look forward to all the insight and education you guru's can provide.
Thanks in advance,