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Originally Posted by Cristie
How can you be so strickt to the people who doesn't know English. If they are in process of learning, they need practise. I doubt that they don't want to learn it.
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all i can say is....
YOU HAVE YET TO SAY ONE SINGLE INTELLIGENT THING IN THIS FORUM
most really big US companies outsource their customer support to 3rd world countries like India and the Philippines and elsewhere and they typically are not helpful at all in any way, shape or form.
when you need "help" ... when you need a problem fixed... its totally and completely 100% annoying to have some person who can't speak the language your trying to get help in and has no knowledge of the product or problem anyway.
when i call someone for support and realize the call is routed to a call center overseas and someone with an accent answers the phone .. like indian for example... i just hang up. its almost always a complete waste of time and at a minimum, you are going to waste 10 times more time than necessary trying to explain the most idiotic and obvious things... only to get the most idiotic and obvious advice.