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what operating system are you using? if your using an old operating system like 95 it can't see NTFS partition for the new Windows partitions, that can be one problem. Another one is that only 10gigs of the whole hard drive is formated for a partiition and the other part isn't formatted. The hard drive should have came with a disc so you can check how the hard drive partitions are setup. or u can use something like PQmagic to check it.
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