WOW!
from the sound of it, yes I might consider ditching that sponsor, for a surfer to take the time to write that to YOU based on what it appears was a review on your site, I would also think seriously about who you have reviewing sites for you as well...no slam to you..great site and all..but seems someone might be skimming thru and not really doing a accurate job ( if I am mistaken about the review issue, sorry thats just how I read his email )
Really it seems he's most upset about the false representations made to him..obviously this is an experienced paysite member..and willing to pay for a premium priced paysite..also seems he's looking for a trusted review site to help him make his buying decisions.
You might consider helping/guide him in seeking a refund for his trouble..the goodwill might pay off down the road as he is obviously willing to spend $ on paysites, and may buy thru your affiliate links in the future as well.
just my
