a Lady From Visa Just Told Me I Can't Do a Chargeback!?

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  • pradaboy
    sell me your banners
    • Dec 2003
    • 12931

    #1

    a Lady From Visa Just Told Me I Can't Do a Chargeback!?

    That's odd... I think I have done it before with my Visa, but she claims it can't be done. She said I can only dispute the purchase within 2 months after the transaction.

    Guess this must be some sort of new (perhaps only Dutch) regulation?
    Anyone have experience with this?
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  • chadglni
    Confirmed User
    • Dec 2002
    • 6924

    #2
    Got a habit of charging back?


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    Comment

    • Gunni
      Confirmed User
      • Apr 2003
      • 2385

      #3
      that is great news!

      Comment

      • goBigtime
        Confirmed User
        • Nov 2002
        • 7761

        #4
        You may have cried wolf too many times.

        Comment

        • WiredGuy
          Pounding Googlebot
          • Aug 2002
          • 34517

          #5
          The length of time to file a chargeback varies depending on your issuer. Seems your bank is only doing 2 months.
          WG
          I play with Google.

          Comment

          • VeriSexy
            Join The Royal Family
            • Apr 2002
            • 25463

            #6
            Originally posted by goBigtime
            You may have cried wolf too many times.

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            • webcrawler
              Confirmed User
              • Aug 2004
              • 2692

              #7
              I think two months is sufficient period for the bank to accept any chargeback.
              Must say its becoming a habit.

              Comment

              • pradaboy
                sell me your banners
                • Dec 2003
                • 12931

                #8
                Originally posted by chadglni
                Got a habit of charging back?
                Originally posted by goBigtime
                You may have cried wolf too many times.
                nope, this would have been my second chargeback... ever.
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                • pradaboy
                  sell me your banners
                  • Dec 2003
                  • 12931

                  #9
                  Originally posted by WiredGuy
                  The length of time to file a chargeback varies depending on your issuer. Seems your bank is only doing 2 months.
                  WG
                  Seems like it, just called the bank which issued my MC and they don't do chargebacks anymore either. Also a similar dispute process although they do not have a timelimit.
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                  • OG LennyT
                    Wall Street Pimp
                    • Jun 2003
                    • 14345

                    #10
                    Originally posted by pradaboy
                    nope, this would have been my second chargeback... ever.

                    2 chargebacks too many
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                    • Cassie
                      Confirmed User
                      • Mar 2003
                      • 3139

                      #11
                      Originally posted by Gunni
                      that is great news!

                      i agree. i was talking to a woman from wachovia the other day regarding a moron who wanted to dispute an order. i gave her every ounce of info i had in front of me (which was substantial). she told me she would not process the dispute, and would put a note on the customers account if he called back and tried to process this with someone else. i asked her if banks were cracking down on card holder disputes and she said wachovia was.

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                      • NoCarrier
                        We need more free porn
                        • Mar 2002
                        • 16356

                        #12
                        Originally posted by pradaboy
                        nope, this would have been my second chargeback... ever.
                        Which paysites, surfer?

                        Comment

                        • pradaboy
                          sell me your banners
                          • Dec 2003
                          • 12931

                          #13
                          Originally posted by dvd316
                          2 chargebacks too many
                          So when you get scammed you just forget about it and chalk it up as experience? Talk about pussy...
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                          • DutchTeenCash
                            I like Dutch Girls
                            • Feb 2003
                            • 21684

                            #14
                            60 days is long here MC requires 30 even... Int Card Serv are assholes re CB, ive tried to do one in like 10 yrs a few months ago and they said no, had to get a police report bla bla, it was 100 something not worth the hassle. In the end the company fucking up send me a 150 euro voucher guess they had more complaints...

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                            • fris
                              I have to go potty
                              • Aug 2002
                              • 55826

                              #15
                              you cant chargeback rape sites
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                              • pradaboy
                                sell me your banners
                                • Dec 2003
                                • 12931

                                #16
                                Originally posted by thinkx
                                60 days is long here MC requires 30 even... Int Card Serv are assholes re CB, ive tried to do one in like 10 yrs a few months ago and they said no, had to get a police report bla bla, it was 100 something not worth the hassle. In the end the company fucking up send me a 150 euro voucher guess they had more complaints...
                                Yeah it's ICS for me too, they want all sorts of stuff and investigate everything and I'm like... I just got scammed and just want my money back.

                                Originally posted by fris
                                you cant chargeback rape sites
                                I bet you know this by experience but I fail to see the relevance.
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                                • MikeJeffs
                                  Registered User
                                  • Apr 2001
                                  • 55

                                  #17
                                  60 is a pretty long time

                                  Comment

                                  • justsexxx
                                    Too lazy to set a custom title
                                    • Aug 2001
                                    • 13723

                                    #18
                                    Just curious, what did you wantto chargeback? I once wanted todo a chageback(ego VISA creditcard,postbank at that time) because some hosting company kept billing me. I had to fill in a lot of paperwork, and proof that the other company didn't want to refund me. How the *** do I proof that when they ignore me? Anyway after saying this si strange, and that I would call KASSA, it was done within a week
                                    Questions?

                                    ICQ: 125184542

                                    Comment

                                    • pradaboy
                                      sell me your banners
                                      • Dec 2003
                                      • 12931

                                      #19
                                      Originally posted by justsexxx
                                      Just curious, what did you wantto chargeback? I once wanted todo a chageback(ego VISA creditcard,postbank at that time) because some hosting company kept billing me. I had to fill in a lot of paperwork, and proof that the other company didn't want to refund me. How the *** do I proof that when they ignore me? Anyway after saying this si strange, and that I would call KASSA, it was done within a week
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                                      2. a designdeal I paid for and the designer went MIA immediately.
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                                      • fl_prn_str
                                        Confirmed User
                                        • Aug 2004
                                        • 5736

                                        #20
                                        they have there own statute of limitations on how many months you can review that shit......otherwise someone would claim that they didn?t purchase something two-three years down the road.....I advise you to check you statements monthly......

                                        Comment

                                        • Fetish
                                          Confirmed User
                                          • Mar 2005
                                          • 823

                                          #21
                                          That is great news for sure. Why not contact the merchant first?

                                          Comment

                                          • Turf
                                            Confirmed User
                                            • Jul 2001
                                            • 1865

                                            #22
                                            thats good news... the normal 6 months being used by most ? banks is really too long..
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                                            • hvidlogspusher
                                              Confirmed User
                                              • Jul 2003
                                              • 315

                                              #23
                                              Originally posted by Gunni
                                              that is great news!
                                              my thought exactly

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                                              • Snake Doctor
                                                I'm Lenny2 Bitch
                                                • Mar 2001
                                                • 13449

                                                #24
                                                My bank charges like $20 or $25 to process a chargeback now. It's been printed on the front page of my last few statements.

                                                I'm thinking that's a good thing all the way around. No more charging back 2.95 trials because they didn't like the site and shit like that.
                                                sig too big

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                                                • directfiesta
                                                  Too lazy to set a custom title
                                                  • Oct 2002
                                                  • 30200

                                                  #25
                                                  Originally posted by MikeJeffs
                                                  60 is a pretty long time
                                                  \
                                                  Depends....

                                                  I booked a new server ( setup + monthly fee pro-rated + next monthy fee) on March 5th... Was buggy, problems, emails, etc .... On april 5th, they billed me again for setup + monthly. They got the server to work on April 10th ( faulty memory they claim ) with promises of compensation and adjustements ... I start moving 200 sites. On may 5th, they charge again, even tough sales person said they wouldn't and they would credit my account. Now, for the past 10 days, they don't answer emails, support ticket, forums, fax ... I already copied all sites to another server in another datacentre, forecasting the worst.
                                                  I think I should move... It is more than 3 months and over 1000.00 of charges ....

                                                  So 60 days isn't long depending on the situation...
                                                  I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                  But I can't figure out how he can breathe or type , at the same time ....

                                                  Comment

                                                  • MandyBlake
                                                    The one and only!
                                                    • Nov 2002
                                                    • 17761

                                                    #26
                                                    you shouldn't be charging back.l it's wrong.
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                                                    • Screaming
                                                      I can change this!!!!!
                                                      • Feb 2004
                                                      • 18972

                                                      #27
                                                      yeah i think two months is enough time to dispute something

                                                      Comment

                                                      • directfiesta
                                                        Too lazy to set a custom title
                                                        • Oct 2002
                                                        • 30200

                                                        #28
                                                        Originally posted by Screaming
                                                        yeah i think two months is enough time to dispute something

                                                        LOL... very profound argumentation....

                                                        Worthy of GFY ....
                                                        I know that Asspimple is stoopid ... As he says, it is a FACT !

                                                        But I can't figure out how he can breathe or type , at the same time ....

                                                        Comment

                                                        • sixxxthsense
                                                          Confirmed User
                                                          • Aug 2004
                                                          • 2419

                                                          #29
                                                          Originally posted by Gunni
                                                          that is great news!
                                                          haha




                                                          8char

                                                          Comment

                                                          • pradaboy
                                                            sell me your banners
                                                            • Dec 2003
                                                            • 12931

                                                            #30
                                                            Originally posted by Lenny2
                                                            My bank charges like $20 or $25 to process a chargeback now. It's been printed on the front page of my last few statements.

                                                            I'm thinking that's a good thing all the way around. No more charging back 2.95 trials because they didn't like the site and shit like that.
                                                            I agree that that's a solid rule, I can live with a fee like that if it means I can get my money back from people who have scammed me. This leaves the subscription services out of the loop (since most memberships are around $30/month).
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                                                            • tranza
                                                              ICQ: 197-556-237
                                                              • Jun 2003
                                                              • 57559

                                                              #31
                                                              I've never tried to chargeback, but I needed to do it just last week and a lday from MasterCard told me I couldn't also...

                                                              I'm just a newbie.

                                                              Comment

                                                              • DWB
                                                                Registered User
                                                                • Jul 2003
                                                                • 31779

                                                                #32
                                                                Stay on them and speak to someone else. I have another business (non-internet) and that merchant account allows customers to chargeback for UP TO TWO YEARS!!! It's not a high risk business because we get to swipe the card and get a signature, but still... 2 freakin' years. With that said, if a CB happens it does so within 2 - 3 months.

                                                                Comment

                                                                • psyko514
                                                                  See sig. Join Epic Cash.
                                                                  • Oct 2002
                                                                  • 22366

                                                                  #33
                                                                  Certain types of transactions have a set time limit within which they can be charged back.

                                                                  Also, I don't know what the consumer protection laws are like over there, but over here, the issuer only has to give you 30 days to charge it back.

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                                                                  • Kimmykim
                                                                    bitchslapping zebras!!!!!
                                                                    • Jun 2001
                                                                    • 16015

                                                                    #34
                                                                    Each bank is different for their cards they issue.

                                                                    However, on the acquisition side of things, don't start rejoicing too fast. If the CDC is initiated, whether you win or lose the chargeback, the bank and the association still have the right to use the fact that it was initiated against your count.

                                                                    Comment

                                                                    • Rinaldo
                                                                      Confirmed User
                                                                      • Sep 2003
                                                                      • 5086

                                                                      #35
                                                                      Yes to charge back a service is easier than to charge back goods, I have never heard of them refusing to take a chargeback in fact 3 days ago Wachovia calle dme to verify charges and offered to cancel any I didn't pay for since the transaction showed up in Delaware and I live in florida. It was a mail order thing I got for my mom on mother's day and I didn't recognize the name they used for billing but when she said the price I immediately remembered it was the flower shop...
                                                                      they are getting crazy down here with fraud and they called another guy here a week before they called me to offer the same shit

                                                                      Comment

                                                                      • Plugin Feeds K
                                                                        Confirmed User
                                                                        • Nov 2004
                                                                        • 394

                                                                        #36
                                                                        Expedia fucked up once and I tried to chargeback the airline ticket, well MBNA has this rule that you have to deal with Expedia. So they put us all on three way and then MBNA hangs up and says deal with Expedia. Well, I already had and they wouldn't do shit. So, I ate a $750 ticket. Jackasses.
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                                                                        • Hentaikid
                                                                          Confirmed User
                                                                          • Nov 2002
                                                                          • 1250

                                                                          #37
                                                                          Sounds good. It really sucks when some asshole charges back after rebilling for 6 months (Not saying this is the case of the OP)

                                                                          Comment

                                                                          • OG LennyT
                                                                            Wall Street Pimp
                                                                            • Jun 2003
                                                                            • 14345

                                                                            #38
                                                                            Originally posted by pradaboy
                                                                            So when you get scammed you just forget about it and chalk it up as experience? Talk about pussy...
                                                                            If I was a paid surfer of a site, especially knowing what I know about this industry, I would contact the webmaster and get my money back that way. Maybe threaten the CB as a last resort

                                                                            but I'm not a surfer so.....
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