Originally Posted by Quickdraw

My experience with them was a nightmare.

I had a domain with them that I caught from a drop as well. I went ahead and renewed it for 2 years, but the expiration status never changed until the last day of expiration(3 months later)
I mailed them and asked if there was a problem with getting the status updated. They replied with some garbage about how their service only updates the registry at expiration time.
After the expiration date had updated, I transferred the name away to another registrar.
As their service only updates the registry 1 year at a time at expiration, I lost the last year of the 2 years I payed for.
When I talked to them again, they offered a refund, but never gave it to me, and never responded to any other mails.

Yeah, they are overpriced and crooks to boot. I guess at least it was only 1 domain though.