ePassporte - MasterCard problem?

**BabeHunter** · 05-04-2005, 06:03 AM

needed to add 200$ to my account and just noticed it...

this sucks

**Robertf** · 05-04-2005, 06:04 AM

Just ask yourself if a internet merchant would take so long to fix a important 'technical' problem .. or if it's something else.

**FredIsMe** · 05-04-2005, 12:35 PM

I wanted to add funds on monday and this is still happening! I hate you epassporte!

**Mike Okitch** · 05-04-2005, 12:56 PM

Originally posted by Robertf

Just ask yourself if a internet merchant would take so long to fix a important 'technical' problem .. or if it's something else.

I hope to God you're wrong about this

Rand, say it ain't so

**cayne** · 05-04-2005, 12:57 PM

Yeah, it takes now already 2-3 days :/

**willow** · 05-04-2005, 04:56 PM

I know one major (in this industry) bank had some rather bad news recently regarding Mastercard. I don't know if it's related, but a lot of pay pages are without Mastercard because of it.

**ry0t** · 05-04-2005, 05:01 PM

Ouch I noticed this today I didnt know it lasted that long already damn. Time to make other arrangements.

**Boss Traffic Jim** · 05-04-2005, 06:01 PM

Interresting reading. It would be nice to hear from epassporte about this.

**Fetish** · 05-04-2005, 06:36 PM

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

**Mr.Fiction** · 05-04-2005, 07:04 PM

Originally posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

Can one of the GFY Israeli members respond? I doubt the entire country is wihout Mastercard processing.

**cayne** · 05-04-2005, 07:09 PM

Originally posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions.

I'm sorry for the Israeli, but what the heck has this to do with my account (from Europe) :/
I really need to add/transfer some money, and I don't have a VISA card, and I'm not planing to get one, just because of this stupid error.

Doesn't look like someone from ePassporte is around?! :/

**Kimmykim** · 05-04-2005, 07:10 PM

Actually this has nothing to do with banks in Israel or anywhere else. From my understanding of the situation, a technical change was made at the banking level and the bank wasn't properly set up to handle it. Should be taken care of as quickly as possible though.

**vicki** · 05-04-2005, 07:17 PM

There is more than one non US banks are currently having MC problems

**Cogitator** · 05-04-2005, 07:41 PM

Glad to hear the MasterCard problems aren't unique.

**BabeHunter** · 05-04-2005, 10:22 PM

It's nothing to do with Israeli banks, i'm using the biggest bank in Israel
and no problem with my MC, just epass

**ry0t** · 05-04-2005, 10:25 PM

Originally posted by Kimmykim

Actually this has nothing to do with banks in Israel or anywhere else. From my understanding of the situation, a technical change was made at the banking level and the bank wasn't properly set up to handle it. Should be taken care of as quickly as possible though.

Thanks for the update.

**cayne** · 05-05-2005, 07:27 AM

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

**FredIsMe** · 05-05-2005, 07:46 AM

Originally posted by cayne

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

Ya i got that on the phone and in an email.

When I phoned I asked if it was going to be a day, a week, a month. She said I cannot say but it shouldnt be a week...

**haimhle** · 05-05-2005, 09:04 AM

Originally posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

thats true. both VISACAL AND ISRACARD cannot process mastercard for card not present transactions

**Rand** · 05-05-2005, 11:54 AM

ePassporte recently experienced a technical difficulty which affected your ability to load your account using MasterCard.

This issue has been resolved and services via MasterCard are now available again.

No other ePassporte features were affected and all operations are normal.

We apologize for the inconvenience and expect no such further interruption.

**SmokeyTheBear** · 05-05-2005, 11:57 AM

Originally posted by cayne

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

**cayne** · 05-05-2005, 01:09 PM

It's working again

ePassporte - MasterCard problem?

ePassporte - MasterCard problem?

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment

Comment