Server Matrix downtime prorations?

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  • Choker
    Confirmed User
    • Apr 2001
    • 9024

    #1

    Server Matrix downtime prorations?

    So I put in a ticket to get prorations for downtime from when their entire network was down a couple weeks ago. They replied that I need the exact times and ips? What a fucking joke. They know DAMNED well when my servers were down. Many times my servers go down and I do not bother them with trying to get prorations, but if they want to be asses then I will ask for a credit everytime a server burps. Does anyone have the exact date and times when their network was down this month?
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  • Robertf
    Confirmed User
    • Feb 2004
    • 392

    #2
    just look at your bandwidth stats ... when their whole shit was down .. the bandwidth kept on the exact same level ... and otherwise when there are problems ... it drops to 0 ... very easy to see the date/times that way.

    Though we have send them the information about that teh day after they went down .. and teh ticket is still open :-/
    ....

    Comment

    • AdPatron
      No commissions, no fees.
      • Apr 2003
      • 17706

      #3
      How often does it go down?

      BTW, trade links?

      Comment

      • Robertf
        Confirmed User
        • Feb 2004
        • 392

        #4
        meh not too often ... but anytime is one time to much ..

        Though i aint complaining for the low prices they ask.
        ....

        Comment

        • Choker
          Confirmed User
          • Apr 2001
          • 9024

          #5
          Originally posted by Robertf
          just look at your bandwidth stats ... when their whole shit was down .. the bandwidth kept on the exact same level ... and otherwise when there are problems ... it drops to 0 ... very easy to see the date/times that way.

          Though we have send them the information about that teh day after they went down .. and teh ticket is still open :-/
          What day was this when it went down?
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          Comment

          • Kappi
            Confirmed User
            • May 2004
            • 147

            #6
            31th of may

            Comment

            • Kappi
              Confirmed User
              • May 2004
              • 147

              #7
              thats an extra 5% off on my next traffic order right?

              Comment

              • Michael O
                More Cowbell
                • Jul 2001
                • 10607

                #8
                Take a look in this thread:
                It was started when they first went down: http://www.webhostingtalk.com/showth...hreadid=390336
                Truth Teller

                Comment

                • AdPatron
                  No commissions, no fees.
                  • Apr 2003
                  • 17706

                  #9
                  Just curious, what type of setup do you have? My sites are growing and my dual isn't keeping up.

                  Comment

                  • d00t
                    Confirmed User
                    • Sep 2002
                    • 3766

                    #10
                    serious webmasters do not use servermatrix

                    Comment

                    • Choker
                      Confirmed User
                      • Apr 2001
                      • 9024

                      #11
                      Originally posted by CollegeSucks
                      Just curious, what type of setup do you have? My sites are growing and my dual isn't keeping up.
                      I just have a few single cpu servers from the old $69 a month days. I just use them mostly for gallery traffic, nameserver backups, stuff like that.
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                      The Original http://www.chokertraffic.com/

                      Premium country pop-unders from $1.50 per k. I challenge you to compare this traffic to any other brokers.
                      http://www.chokertraffic.com/public/tabs.php?t=o

                      Comment

                      • jayeff
                        Confirmed User
                        • May 2001
                        • 2944

                        #12
                        Originally posted by d00t
                        serious webmasters do not use servermatrix
                        What a bloody stupid remark...

                        Comment

                        • Choker
                          Confirmed User
                          • Apr 2001
                          • 9024

                          #13
                          Originally posted by d00t
                          serious webmasters do not use servermatrix
                          Serious webmasters learn their lesson and get several servers from three different hosts. Servermatrix is a great host if you can admin your own shit. I have like 12 servers there. 4 of them are just sitting idle in case other servers go down. After loosing so many hard drives full of stuff, I learned to have a backup ONLINE for everything I have.
                          ICQ me lets make a deal 116894466

                          Need dating, cam, or tube traffic? I got it.http://http://www.chokertraffic.com

                          The Original http://www.chokertraffic.com/

                          Premium country pop-unders from $1.50 per k. I challenge you to compare this traffic to any other brokers.
                          http://www.chokertraffic.com/public/tabs.php?t=o

                          Comment

                          • jscott
                            jscizzle
                            • Feb 2001
                            • 25517

                            #14
                            yea i dont remember exactly but it was downtime exactly the day i arrived on my vacation in Bangkok, so it must've been in between March 31st - April 1st (well for me at least)
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                            Listen to Pomp tell why is Bitcoin important

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                            • VeriSexy
                              Join The Royal Family
                              • Apr 2002
                              • 25463

                              #15
                              Originally posted by jayeff
                              What a bloody stupid remark...
                              I agree, they have been very solid for many months...........
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