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I'm bothered by the horrible interface and lack of account options. I can't view a detailed history of my transactions or do anything. I sometimes have to look back on payments and such and it's just silly not to have that part of your system.
I guess it wouldn't bother me if it was a small company. But they spend hundreds of thousands in advertising and promoting their service. It would be nice if some of the money went into building a nice backend.
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