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Originally Posted by notabook
I thought they had to give you their first name upon request?? Never heard of that shit before lol... every time I have problem with a person on the phone I ask for their name + to be transferred to their supervisor. Usually they try to weasel out of the supervisor part (I've been hung up on so many damn times while asking to be transferred to their supervisor), sometimes you have to call back for that.
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Yeah me too, at least a first name. She said cant do were not allowed. Fucked up cause she works here in the local store I can go there and ask and ill see her even recognise her voice.
Gotta love service like that.