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Originally Posted by AmateurFlix
That taken into account with the fact that the consumer is being reminded to cancel subscriptions before trial periods have ended (there should be something in every sponsor's TOS forbidding that from appearing on any affiliate site IMO) is guaranteed to turn premium SE traffic into total shit traffic.
BTW this isn't directed at TBP exclusively, just an observation of this type of promotion.
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The whole info on how to cancel info came from our site I guess, but in no way do we tell people to cancel before their trials are up to avoid getting charged. We used to get several emails daily "cancelling" their account with us since they don't understand that we don't actually run the sites we review. Since putting up the guide on how to find customer support links (from either the paysite itself or the billing company), we receive only a few cancellation emails a week. They were taking too much time on our end to forward them to the right place/people.
We don't mind being dropped to revshare if there's ever a problem with too high of a cancellation rate or anything. We encourage people to stick around to sites they like when possible as we want to make more money for program owners (as well as ourselves in the case of revshare).
However, we also want users to know how to cancel should they want to, as it seems a lot of them were very confused. We are definitely in the game of earning trust from the users so they want to use our site exclusively in the future. On the other hand, we're not trying to screw webmasters over either, and I really don't see anything on our site that encourages anyone to cancel before a certain time (we actually push full memberships whenever possible to avoid any limited trials that we haven't found yet since users seem to really have a problem with those as well).
For now, we have that guide up from a year or more ago, and we have a link to the processor a site uses should they need to get in touch with them for any reason. But in the end, more money for program owners means more money for us, so we're all for keeping them around as long as possible.